Digital Enablement Specialist
3 weeks ago
Job Purpose
We are seeking a highly skilled Digital Ambassador to drive digital adoption and usage of our DSI Agent Platform among agents and brokers. As a key member of our team, you will play a crucial role in promoting our digital enablement initiatives and ensuring seamless onboarding of new agents and brokers.
Main Responsibilities
- Develop and execute a comprehensive digital strategy with agents and brokers, focusing on platform adoption and usage.
- Host training sessions and provide support to agents and brokers on new products and features launched on the platform.
- Prepare regular digital communications and tips to enhance the digital experience for agents and brokers.
- Conduct market research on the latest digital trends and provide insights to inform our digital strategy.
- Collaborate with our IT team to design and develop digital solutions that meet the needs of our agents and brokers.
- Support internal digital enquiries and raise enhancement requests to improve our digital offerings.
Requirements
- Bachelor's degree or accredited insurance professional qualification.
- Good understanding of general insurance products.
- Digital savvy and proficiency in English and Chinese.
- Self-motivated and able to work with minimal supervision.
- Independent running workshop and training experience is required.
- Strong customer-oriented mindset and effective communication skills.
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