Digital Enablement Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

Job Purpose

We are seeking a highly skilled Digital Ambassador to drive digital adoption and usage of our DSI Agent Platform among agents and brokers. As a key member of our team, you will play a crucial role in promoting our digital enablement initiatives and ensuring seamless onboarding of new agents and brokers.

Main Responsibilities

  • Develop and execute a comprehensive digital strategy with agents and brokers, focusing on platform adoption and usage.
  • Host training sessions and provide support to agents and brokers on new products and features launched on the platform.
  • Prepare regular digital communications and tips to enhance the digital experience for agents and brokers.
  • Conduct market research on the latest digital trends and provide insights to inform our digital strategy.
  • Collaborate with our IT team to design and develop digital solutions that meet the needs of our agents and brokers.
  • Support internal digital enquiries and raise enhancement requests to improve our digital offerings.

Requirements

  • Bachelor's degree or accredited insurance professional qualification.
  • Good understanding of general insurance products.
  • Digital savvy and proficiency in English and Chinese.
  • Self-motivated and able to work with minimal supervision.
  • Independent running workshop and training experience is required.
  • Strong customer-oriented mindset and effective communication skills.


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