Strategic IT Business Solutions Lead
3 days ago
IT Business Solutions Lead
At PCCW, we are seeking an experienced IT Business Solutions Lead to join our team. As a key member of our organization, you will play a critical role in leading the analysis and implementation of business solutions that drive growth and innovation.
Key Responsibilities:
- Collaborate with stakeholders to identify business requirements and develop technical specifications
- Analyze existing systems and processes to identify areas for improvement and optimization
- Develop and maintain documentation such as business requirements, functional specifications, and user stories
- Work closely with development teams to ensure alignment between technical solutions and business objectives
- Facilitate communication between stakeholders and technical teams to ensure clear understanding of project goals and deliverables
- Conduct user acceptance testing to validate solution meets business needs
- Provide support and training to end-users on new systems or enhancements
- Monitor system performance and troubleshoot issues as they arise
- Guide junior analysts to foster their growth and development
To succeed in this role:
- University degree or above, preferably in Business, IT, Operations Management, or related disciplines
- Minimum 8 years of experience as a BA, with a proven track record of defining and documenting complex business requirements and functional specifications
- Strong understanding of technology processes, platforms, and technologies
- Exceptional problem-solving abilities, communication skills, and teamwork capabilities
- Excellent written and verbal English and Chinese (both Cantonese and Mandarin) language skills
- Proactive, able to work independently and under pressure
- Strong communication, influencing, and stakeholder management skills
- Experience working within an agile development environment
Salary: HKD 80,000 - HKD 120,000 per month
We offer a competitive salary range of HKD 80,000 to HKD 120,000 per month, depending on experience. If you are a motivated and experienced IT Business Solutions Lead looking to take your career to the next level, please submit your application.
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