Strategic IT Business Solutions Lead

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China PCCW Full time

IT Business Solutions Lead

At PCCW, we are seeking an experienced IT Business Solutions Lead to join our team. As a key member of our organization, you will play a critical role in leading the analysis and implementation of business solutions that drive growth and innovation.

Key Responsibilities:

  • Collaborate with stakeholders to identify business requirements and develop technical specifications
  • Analyze existing systems and processes to identify areas for improvement and optimization
  • Develop and maintain documentation such as business requirements, functional specifications, and user stories
  • Work closely with development teams to ensure alignment between technical solutions and business objectives
  • Facilitate communication between stakeholders and technical teams to ensure clear understanding of project goals and deliverables
  • Conduct user acceptance testing to validate solution meets business needs
  • Provide support and training to end-users on new systems or enhancements
  • Monitor system performance and troubleshoot issues as they arise
  • Guide junior analysts to foster their growth and development

To succeed in this role:

  • University degree or above, preferably in Business, IT, Operations Management, or related disciplines
  • Minimum 8 years of experience as a BA, with a proven track record of defining and documenting complex business requirements and functional specifications
  • Strong understanding of technology processes, platforms, and technologies
  • Exceptional problem-solving abilities, communication skills, and teamwork capabilities
  • Excellent written and verbal English and Chinese (both Cantonese and Mandarin) language skills
  • Proactive, able to work independently and under pressure
  • Strong communication, influencing, and stakeholder management skills
  • Experience working within an agile development environment

Salary: HKD 80,000 - HKD 120,000 per month

We offer a competitive salary range of HKD 80,000 to HKD 120,000 per month, depending on experience. If you are a motivated and experienced IT Business Solutions Lead looking to take your career to the next level, please submit your application.



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