Application Service Associate
1 week ago
At Interactive Brokers, we are seeking a highly skilled and motivated Application Service Associate to join our team. As a key member of our New Account team, you will be responsible for providing exceptional client service and support to our retail and institutional clients.
Responsibilities:- Respond to client inquiries and concerns in a timely and professional manner, utilizing excellent communication and problem-solving skills.
- Research and resolve complex client issues related to account opening, trading, and other financial services.
- Collaborate with internal teams, including Sales, Customer Service, and Risk Assessment, to ensure seamless client onboarding and ongoing support.
- Stay up-to-date on regulatory requirements and company policies to ensure compliance and provide accurate information to clients.
- Identify and escalate complex issues to senior team members or management as needed.
- Develop and maintain strong relationships with clients to ensure a high-value experience and drive client retention.
- Bachelor's degree in a related field, such as Finance, Business, or Accounting.
- 2-3 years of experience in client service and/or financial services, preferably in a brokerage or corporate banking environment.
- Excellent written and verbal communication skills in English and Cantonese, with Mandarin proficiency a plus.
- Strong research, analytical, and problem-solving skills, with the ability to multitask and prioritize tasks effectively.
- Intermediate experience with Microsoft Office applications, including Outlook, Word, and Excel.
- Competitive salary, annual performance-based bonus, and stock grant.
- Excellent health and welfare benefits, including medical, dental, and specialist coverage.
- Generous annual leave package and flexible work arrangements.
- Opportunities for career growth and professional development in a dynamic and global company.
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IT Security Administration Associate
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Senior Associate, Field Services
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Institutional Services Associate
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Application Security Director
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Client Service Associate
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Service Centre Associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full timeJob Summary We are seeking a highly skilled and dedicated Service Centre Associate to join our team at Rosewood Hong Kong. Key Responsibilities Guest Interaction: Maintain positive relationships with guests and colleagues through excellent communication and teamwork. Telephone Etiquette: Answer all incoming calls in a professional manner, using correct...
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Client Service Associate
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Hong Kong, Central and Western District, Hong Kong SAR China AlphaSights Full time{"About AlphaSightsWe bring together ambitious individuals from around the globe to work with leading investment funds, strategy consultancies, and Fortune 500 companies. Our mission is to help clients access expert knowledge, elevate their decision-making, and drive progress by connecting them with niche experts worldwide.Founded in 2008, our journey has...
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3 weeks ago
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Associate, Client Services Expert
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Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full timeUnlock Your Potential as a Client Services AssociateJoin Third Bridge, a leading provider of expert-led research and analysis, as a Client Services Associate. In this exciting role, you will have the opportunity to work with top-tier private equity clients, public equity clients, and consulting clients, providing them with unparalleled access to industry...
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2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and organized Client Service Associate to join our team in Hong Kong. As a Client Service Associate, you will be the link between our clients and the expert knowledge they seek.Key ResponsibilitiesRecruit experts who are uniquely relevant matches for our clients' projects, often under tight...
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Client Service Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and organized Client Service Associate to join our team at Snaphunt. As a Client Service Associate, you will be the link between our clients and the expert knowledge they seek.Key ResponsibilitiesRecruit experts who are uniquely relevant matches for our clients' projects, often under tight deadlines.Understand...
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