Order Service Associate

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time
Job Title: Order Service Associate

We are seeking a highly skilled Order Service Associate to join our team at The Peninsula Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Deliver food and beverage orders to guests in a timely and efficient manner.
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Be knowledgeable about our menu offerings and make recommendations to guests.
  • Process transactions accurately and efficiently, ensuring guest satisfaction.
  • Communicate effectively with guests and colleagues to ensure seamless service delivery.
Requirements:
  • Minimum two years of experience in a similar role in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer knowledge and proficiency in Microsoft Office.
  • Familiarity with customer service expectations in a five-star hotel environment.

The Peninsula Hong Kong is a legendary hotel with a rich history and a commitment to excellence. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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