Order and Billing Coordinator
7 days ago
We are seeking a highly organized and detail-oriented Order and Billing Administrator to join our team. As a key member of our order management team, you will be responsible for assisting with customer orders and coordinating with various cross-functional teams to ensure smooth order fulfillment.
Key Responsibilities- Review and process orders, ensuring compliance with guidelines and rules set in place.
- Track and report the status of all orders to sales teams, updating in a timely manner.
- Receive and review customer orders to ensure accuracy and completeness.
- Enter orders into the system and track their progress throughout the fulfillment process.
- Generate invoices based on approved orders, ensuring accuracy of pricing, discounts, and terms.
- Verify billing information and address discrepancies if needed.
- Ensure that customer orders align with contractual terms and pricing agreements.
- Communicate with customers or relevant internal stakeholders regarding order status.
- Address customer and/or internal stakeholder inquiries and resolve concerns in a timely manner.
- Update customer profiles and relevant information in the system.
- Enter order details accurately into the system and update relevant databases.
- Ensure all necessary information is captured for accurate reporting.
- Conduct quality checks on orders to prevent errors and discrepancies.
- High school diploma or equivalent qualification.
- Some demonstrated experience in order fulfillment administration or related roles.
- Basic proficiency in Microsoft Office applications, especially Excel.
- Customer-focused mindset with a commitment to providing excellent service.
- Adaptability to changing priorities and a fast-paced environment.
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
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