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Financial Operations Analyst, Billing

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Verint Full time

**Job Summary**

The Financial Analyst, Billing role at Verint plays a critical part in supporting the Business Finance functions of the organization. This position is responsible for all billing activities in the APAC region. Coordinate with internal parties to resolve billing issues and invoice dispute cases. Support month-end close, audit compliance, and handle administration work.

**Key Responsibilities**

  • Responsible for daily routine billing activities for all customers in the APAC region.
  • Ensure all invoices are billed accurately and on time.
  • Work closely with sales administration and collection teams to resolve billing issues and invoice disputes.
  • Maintain an up-to-date invoice register file.
  • Support month-end close by preparing journal entries.
  • Prepare account reconciliations during month-end close.
  • Handle customer inquiries for all internal and external parties.
  • Assist in quarterly/annual audits.
  • Manage changes to customer accounts.
  • Keep good filing of billing documents and handle general clerical work.
  • Assist in ad-hoc projects assignments.
  • Provide ad-hoc financial analysis and modeling as required to support decision-making by senior management.
  • Continuously improve financial analysis processes and tools to enhance efficiency and accuracy.

**Requirements**

  • 3 years or above hands-on experience in Accounts Receivable, preferably with experience in billing, accounting, or customer services.
  • Communicate financial insights and recommendations to non-finance stakeholders in a clear and understandable manner.
  • Bachelor's degree in finance, accounting, economics, or a related field.
  • Hands-on experience (3 years or above) in Collection/Accounts Receivable.
  • Able to work effectively within a fast-paced, changing environment.
  • Proficiency in Microsoft Excel and other relevant office software.
  • Familiarity with financial software and ERP systems (e.g., SAP, Oracle, QuickBooks) is a plus.
  • Proficiency in computer skills (e.g., Excel, Oracle).
  • Good command of spoken and written English.
  • Strong interpersonal skills, detail-oriented, well-organized, self-motivated.
  • Able to work under pressure and meet tight deadlines.
  • Proactive and self-motivated, capable of taking initiative.
  • Ability to work well in a team and collaborate with colleagues from diverse backgrounds.
  • Ethical and trustworthy, maintaining confidentiality of financial information.
  • Good written and verbal communication skills.
  • Able to pass a background check subject to local laws and legislation.