Operations Management Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

Job Overview

The Mass Transit Railway is seeking an experienced Operations Management Specialist to lead the development and implementation of Global Operations Standards.

  • This role will involve working with a team of experts to draft, edit, and revise Global Operations Standards, ensuring that they are effective and up-to-date.

Key Responsibilities

  • Work with cross-functional teams to develop and maintain Global Operations Standards, including the Book of Knowledge and Code of Practices.
  • Collaborate with subject matter experts to ensure that standards are aligned with industry best practices and regulatory requirements.
  • Develop and implement processes for continuous improvement and updates of Global Operations Standards.
  • Manage training and certification programs for employees on Global Operations Standards.
  • Develop and implement systems to capture, consolidate, retain, share, and update knowledge and best practices on Global Operations Standards.

Requirements

  • Degree or equivalent in Management, Business Administration, Engineering, or Science.
  • A minimum of 8 years' experience in total quality management or engineering management, with at least 2 years at a supervisory level.
  • Possession of Membership of a recognised professional institution or registered status of relevant discipline is preferred.
  • Good writing skills and knowledge of railway operations and business improvement techniques/tools.
  • Proficiency in spoken and written English and Chinese (including Cantonese and Mandarin).


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