Transformation Lead for Underwriting and Operations
6 days ago
**Job Overview:**
Ambition is seeking a seasoned Transformation Lead to spearhead the enhancement of underwriting and operational processes for our High Net Worth (HNW) insurance products.
This role offers an exceptional opportunity for an experienced professional to drive business growth, improve broker experiences, and foster seamless global collaboration.
Key Responsibilities:
- Lead the development and implementation of strategic plans to streamline underwriting and operational processes, ensuring they are aligned with business objectives.
- Collaborate closely with underwriting, operations, and IT teams to identify areas for improvement, develop solutions, and ensure successful project delivery.
- Act as the primary liaison between global stakeholders, including senior leadership, underwriting teams, operational teams, distribution partners, and IT, ensuring clear communication and alignment on project goals and deliverables.
- Develop and manage detailed project plans for end-to-end programs, including underwriting, operations, distribution, and broker experience initiatives, ensuring clear objectives, timelines, and resource allocations.
- Manage transformation efforts across different geographic regions, understanding local market nuances, regulatory requirements, and processes to ensure global alignment with regional specifics, all while improving the broker experience.
- Drive change management initiatives to ensure seamless adoption of new processes, tools, and technologies across underwriting, operations, and distribution teams globally.
Requirements:
- Bachelor's degree in Business, Finance, or a related field.
- Minimum 8 years of experience in managing transformation projects within the HNW insurance space, particularly focused on underwriting, operations, and broker experience.
- Strong experience in leading large-scale process improvement initiatives and cross-functional projects.
- Deep understanding of HNW insurance, underwriting, and operational processes.
- Excellent project management skills, with expertise in agile, waterfall, or hybrid methodologies.
- Strong leadership and stakeholder management abilities, with the ability to navigate complex, global organizations.
- Expertise in creating and enhancing broker-focused processes and tools that improve their experience and overall satisfaction.
About Ambition:
Ambition is a dynamic organization dedicated to delivering exceptional results in the HNW insurance sector. We offer a collaborative work environment, opportunities for professional growth, and a competitive compensation package.
-
Underwriting Service Lead
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeAbout the RoleAs an Underwriting Manager, you will be responsible for utilising your expertise in underwriting to provide high-quality operation services to sales channels and other operational departments.Provide professional operation services to sales channels and other departments.Build partnership relationships with agencies through cooperation.Offer...
-
Customer Experience Transformation Leader
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeFWD Insurance aims to transform its customer experience through innovative operations management. We are seeking a transformational leader to drive this change, leveraging their expertise in underwriting and claims management to create a seamless customer journey.The ideal candidate will have a comprehensive understanding of financial services, insurance...
-
Senior Operations Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeFWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets.About the RoleWe are seeking an experienced Senior Operations Manager to lead our underwriting and claims teams in achieving strategic customer journey transformation.The successful candidate will have a strong background in operations management,...
-
Operations and Underwriting Director
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD InsuranceFWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. We are focused on changing the way people feel about insurance by delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.The Job DescriptionWe are seeking an experienced leader to...
-
Operations Management Strategist
21 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeFWD Insurance seeks a seasoned professional to lead its operations management strategy, driving innovation and customer-centric solutions. The ideal candidate will possess extensive experience in underwriting and claims management, with a proven track record of transforming business and people to deliver results.The successful candidate will be responsible...
-
Assistant Manager, Underwriting, Life Operations
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAssistant Manager, Underwriting, Life Operations (Case Handling)Apply locations Hong Kong - Millennium CityTime type: Full timePosted on: Posted 30+ Days AgoAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The...
-
Senior Insurance Transformation Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full timeAbout Oliver James AssociatesWe are delighted to be partnering with a leading MNC Insurance company who is undergoing a large-scale digital transformation. Our client is at the forefront of innovation and is seeking an experienced professional to lead the underwriting system revamp project.Job Description:Project Leadership: Collaborate with business...
-
Underwriting Leadership Position
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeWe have an exciting opportunity for a seasoned Underwriter to take on a leadership role at ConnectedGroup. In this position, you will be responsible for utilising your expertise in underwriting to lead the department and provide operation services to sales channels and other departments.Key ResponsibilitiesYour key responsibilities will include:Providing...
-
Underwriter -
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Full timePrimary Details Time Type: Full time Worker Type: Employee QBE MI Asia is an international provider of credit enhancement products that promote homeownership and facilitate mortgage transactions in the capital markets. We provide mortgage insurance to Hong Kong lenders under QBE Mortgage Insurance Program. For further details please visit our website at...
-
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeWe are looking for an exceptional leader to fill the role of Head of Risk and Customer Experience.About the JobThe ideal candidate will have a minimum of 15 years' experience in Financial Services/Insurance industry working in multi-national environments and at regional leadership capacity.You will be responsible for ensuring the strategy links in to FWD...
-
Senior Underwriting Manager Role
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeAs an Underwriting Manager at ConnectedGroup, you will play a critical role in leading the department and providing operation services to sales channels and other departments. We are seeking a seasoned professional with a strong background in underwriting and leadership to join our team.Job ResponsibilitiesYour job responsibilities will include:Providing...
-
Mortgage Underwriter Expert
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full timeQBE Asia's operations have had a presence in Asia for over 130 years, providing mortgage insurance to Hong Kong lenders under the QBE Mortgage Insurance Program.This role involves supporting underwriting activities, managing a profitable business portfolio within specified insurance classes, and maintaining relationships with lenders.Key responsibilities...
-
Director of Underwriting Excellence
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeLeverage Your Expertise to Drive Operational InnovationFWD Insurance invites experienced professionals to apply for the position of Director of Underwriting Excellence. As a key member of our underwriting team, you will play a critical role in shaping our operations strategy, developing and implementing best practices, and driving business growth through...
-
Programme Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full timeJob Responsibilities:Lead a transformation project focused on enhancing Underwriting and Operational processes for HNW insurance products, while ensuring an exceptional experience for our brokers and partners Transform the broker experience by streamlining communication, improving access to information and enhancing digital tools to ensure brokers can serve...
-
Digital Transformation Efficiency Lead
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAbout AIA International LimitedWe are a leading life insurance company dedicated to empowering our customers and the community to live Healthier, Longer, Better Lives. Our vision is to be the most trusted and respected life insurer in Asia.Job SummaryWe are seeking an experienced Digital Transformation Efficiency Lead to join our team. As a key member of our...
-
Senior Transformation Lead
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Limited Full timeAt ConnectedGroup Limited, we are seeking a Senior Transformation Lead to join our Finance Transformation project. This role will play a pivotal part in driving data-driven decision-making and enhancing financial strategies for the organization.Key Responsibilities:We are looking for an individual who can participate in and support finance transformation...
-
Underwriter, Engineering
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Full timePrimary Details Time Type: Full time Worker Type: Employee Your new role Support Engineering Lines in Hong Kong for underwriting activities and delivery of the planned profitability Responsible for managing relationship with intermediaries, business partners and internal stakeholders Evaluate risk for new business & renewals in accordance with standards,...
-
Underwriting Department Head
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeKey Responsibilities:As an Underwriting Manager at ConnectedGroup, your primary responsibilities will include:- Representing the underwriting department and providing operation services to sales channels and other departments- Building strong partnership relationships with agencies through cooperation and collaboration- Providing timely and effective...
-
Senior Insurance Underwriter
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Full timeAbout the Role: We are seeking a skilled Senior Insurance Underwriter to join our team. As a key member of our underwriting team, you will be responsible for managing a profitable business portfolio within specified insurance classes.Your Key Responsibilities: Underwrite new business and renewals of high complexity and volume, while maintaining relationships...
-
Programme Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full timeJob Responsibilities:Lead a transformation project focused on enhancing Underwriting and Operational processes for HNW insurance products, while ensuring an exceptional experience for our brokers and partnersTransform the broker experience by streamlining communication, improving access to information and enhancing digital tools to ensure brokers can serve...