Transformation Lead for Underwriting and Operations

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full time

**Job Overview:**

Ambition is seeking a seasoned Transformation Lead to spearhead the enhancement of underwriting and operational processes for our High Net Worth (HNW) insurance products.

This role offers an exceptional opportunity for an experienced professional to drive business growth, improve broker experiences, and foster seamless global collaboration.

Key Responsibilities:

  • Lead the development and implementation of strategic plans to streamline underwriting and operational processes, ensuring they are aligned with business objectives.
  • Collaborate closely with underwriting, operations, and IT teams to identify areas for improvement, develop solutions, and ensure successful project delivery.
  • Act as the primary liaison between global stakeholders, including senior leadership, underwriting teams, operational teams, distribution partners, and IT, ensuring clear communication and alignment on project goals and deliverables.
  • Develop and manage detailed project plans for end-to-end programs, including underwriting, operations, distribution, and broker experience initiatives, ensuring clear objectives, timelines, and resource allocations.
  • Manage transformation efforts across different geographic regions, understanding local market nuances, regulatory requirements, and processes to ensure global alignment with regional specifics, all while improving the broker experience.
  • Drive change management initiatives to ensure seamless adoption of new processes, tools, and technologies across underwriting, operations, and distribution teams globally.

Requirements:

  • Bachelor's degree in Business, Finance, or a related field.
  • Minimum 8 years of experience in managing transformation projects within the HNW insurance space, particularly focused on underwriting, operations, and broker experience.
  • Strong experience in leading large-scale process improvement initiatives and cross-functional projects.
  • Deep understanding of HNW insurance, underwriting, and operational processes.
  • Excellent project management skills, with expertise in agile, waterfall, or hybrid methodologies.
  • Strong leadership and stakeholder management abilities, with the ability to navigate complex, global organizations.
  • Expertise in creating and enhancing broker-focused processes and tools that improve their experience and overall satisfaction.

About Ambition:

Ambition is a dynamic organization dedicated to delivering exceptional results in the HNW insurance sector. We offer a collaborative work environment, opportunities for professional growth, and a competitive compensation package.



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