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Senior Operations Manager

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

FWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets.

About the Role

We are seeking an experienced Senior Operations Manager to lead our underwriting and claims teams in achieving strategic customer journey transformation.

The successful candidate will have a strong background in operations management, underwriting, and claims management in life and health insurance operations.

  • Lead and formulate the strategy and roadmap for operations management and strategy.
  • Develop market leading risk-based management frameworks and next generation solutions.
  • Manage and coach high-performing individuals who are subject matter experts in underwriting and claims.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.