Merchandise Operations Manager

4 days ago


kwun tong, Hong Kong SAR China JPC TEXSON LTD Full time

About Our Company

JPC Texson Ltd is a renowned garment manufacturer with a strong presence in the global market. We supply high-quality infant wear and children's wear to major retailers in the US, Europe, and Canada.

We are looking for a seasoned Senior Merchandising Manager to oversee our merchandising operations in HK office and Vietnam factory. The ideal candidate will have extensive experience in garment merchandising, with a proven track record in managing customer relationships and developing marketing strategies.

The Job Description

This role involves managing existing customer accounts, negotiating contracts, and building relationships with key stakeholders. You will work closely with our Marketing Manager to develop marketing campaigns and promote our products and services to potential markets.

You will also be responsible for analyzing market trends, developing sales goals, and proposing suitable solutions to meet customer needs. Your ability to communicate effectively with customers, colleagues, and management will be essential in this role.

Key Responsibilities

  • Manage existing customer accounts, communications, and conflict resolution
  • Negotiate and close contracts, maintain excellent customer relationships, and continually build opportunity pipeline
  • Discover customer's business needs and propose appropriate solutions
  • Analyze, predicate and research market conditions to develop sales goals and marketing strategies
  • Work with Marketing Manager to develop channels to introduce and promote the products and services to potential markets
  • Build and enhance relationship to retain and grow existing customers
  • Coordinate and keep track with all activities occurring for each account
  • Prepare regular client's reports and attend client's meetings
  • Work based in HK office with frequent trips to Vietnam (2 hours flight from Hong Kong)

Our Benefits

We offer a comprehensive benefits package, including annual leave, performance bonus, and medical insurance. This is a great opportunity to join a dynamic team and advance your career in garment merchandising.



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