Accounts Management Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full time
About the Job

The Customer Accounts Representative I role is an entry-level position that requires 0 years of working experience. As a representative, you will be responsible for performing various tasks, including order releases, new account set ups, and credit investigations.

You will work closely with the Customer Service Team and the corporate Customer Accounts Department in Texas, USA, to provide exceptional service to customers. This role involves meeting specified credit department objectives and communicating with customers and other departments within Mouser to resolve account issues.

Key Accountabilities
  • Process credit applications requests from customers, perform credit search, and offer customers credit terms and limits according to policy and procedure.
  • Communicate with customers and other departments within Mouser to resolve account issues, pending orders, invoice discrepancies, and customer accounts reconciliations.
Requirements
  • Possess a basic understanding of company policies, procedures, and systems.
  • Understand and correctly work with multiple currencies.


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