ASPAC Clients and Markets Strategy Manager

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China KPMG Full time
About the Role

We are seeking a highly skilled and experienced Clients and Markets Strategy Manager to join our Asia Pacific team. As a key member of our team, you will play a critical role in supporting the execution of our regional Clients and Markets strategy, working closely with senior leaders across member firms throughout the Asia Pacific region.

Key Responsibilities
  • Support the execution of key transformation initiatives, including developments to the priority sectors and accounts program and sales transformation.
  • Enhance existing metrics, measurable KPIs, project milestones, and refine the reporting templates, tools, and escalation processes in place.
  • Deliver priorities against agreed timelines and project milestones with regular meetings and progress reporting to the ASPAC Board.
  • Establish and reinforce open and effective communication between the ASPAC Clients and Markets team and global/member firm counterparts.
  • Manage cross-team discussion, issue resolution, and collaboration across the ASPAC Clients and Markets team.
  • Establish a stakeholder management approach that manages all stakeholder expectations and communications regarding strategy and associated change management.
  • Help develop offshore support to enhance efficiency and effectiveness of onshore ASPAC Priority Sector and Account teams.
  • Articulate KPMG's go-to-market approach and role model the behaviors daily, approaching feedback conversations with honesty and integrity and coaching teams in a manner that aligns with sales/proposal best practice.
Deliverables and Accountabilities
  • Record of progress across the portfolio of initiatives/projects.
  • Drive best practices across sectors and accounts.
  • Remove barriers of cross-border resourcing, budget, and mobility.
  • Partner with Global/Regional Lead Partners, Sector Leaders, and Regional Business Development Directors.
  • Connect with Global/Regional/Member Firm Business Development Directors.
  • Connect the full suite of Clients and Markets services to demonstrate value proposition.
Requirements
  • Diploma/Tertiary degree or equivalent (preferably in a finance, accounting, business, marketing, or information technology discipline).
  • At least 5 years of experience working with all levels of management to assess business needs.
  • Excellent project management skills, with the ability to set the agenda and manage follow-up activities for team meetings.
  • Meticulous attention to detail and a can-do attitude.
  • Logical thinking and consultative orientation.
  • A proactive communicator with excellent verbal and written English communication skills (both verbal and written).
  • Resilient and a team player. Ability to build a cross-border community and communicate effectively within a virtual team.
  • Strong work ethic and willingness to work in a fast-paced environment.
  • Problem-solving and decision-making skills and being able to anticipate needs of the account team/client.
  • Confident and proactive in the adoption and use of technology.
Leadership and Behaviors
  • Role models purpose-driven and values-led leadership. Consistently demonstrates KPMG values Integrity, Excellence, Courage, Together, For Better.
  • Inspires others by developing and motivating others, being an advocate of inclusion and connecting individuals by building collaboration.
  • Demonstrates a growth mindset by growing self, others, and relationships through self-awareness, innovation, and an exceptional client experience.
  • Makes an impact by driving quality, bringing strategic perspective, and tackling difficult decisions by exercising sound, ethical business judgment.

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