Freight Forwarding Operations Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Flexport Full time

About Flexport:

We believe global trade can move the human race forward. Our mission is to make global commerce easy and accessible by providing innovative solutions powered by technology and exceptional people.

Today, companies of all sizes use our platform to move $19B of merchandise across 112 countries a year.

The Opportunity

The Control Tower Account Management Team in APAC serves booking management and order management clients. As a member of this team, your mission will be to proactively grow client relationships by building and implementing solutions to their critical supply chain challenges.

  • Act as the Asia point of contact for designated clients requiring control tower service from Flexport.
  • Understand client operations requirements, expectations, and challenges through seamless communication.
  • Setup internal and external processes to fulfill client requirements and monitor service quality with quantified metrics.


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