Senior Client Success Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

About Your Role

We are seeking an experienced and results-driven Senior Client Success Manager to join our team at King Deux Search & Consulting. As a key member of our leadership team, you will be responsible for leading our client executive team and driving business growth in the premium client segment.

Your Key Responsibilities

  1. Team Leadership:
  • Supervise and mentor a team of client executives, ensuring they deliver exceptional customer service and meet performance targets.
  • Conduct regular team meetings to discuss goals, share updates, and provide training and development opportunities.
  • Foster a positive and collaborative team environment, promoting teamwork and individual growth.
  1. Premium Client Management:
  • Develop and maintain strong relationships with premium clients, understanding their needs, preferences, and expectations.
  • Act as the main point of contact for premium clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
  • Monitor and track client satisfaction, identify areas for improvement, and implement solutions to enhance the client experience.
  1. Business Development:
  • Collaborate with the sales and marketing teams to identify opportunities for business growth and revenue generation within the premium client segment.
  • Assist in the development and execution of strategies to attract and retain elite clients, including personalized marketing initiatives and events.
  • Conduct market research and stay updated on industry trends to identify new business prospects and maintain a competitive edge.

Your Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in client relationship management or a similar role, preferably within the luxury retail or hospitality industry.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Customer-centric mindset with a passion for delivering exceptional service.
  • Strong business acumen and the ability to identify and capitalize on opportunities.
  • Fluency in English and Chinese.

Salary: $120,000 - $150,000 per annum

Why Join Our Team?

As a Senior Client Success Manager at King Deux Search & Consulting, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service to our premium clients. You will be responsible for leading a team of client executives and driving business growth in the premium client segment. If you are a results-driven and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Hong Kong, Central and Western District, Hong Kong SAR China Preqin Full time

    Job SummaryWe are seeking a skilled Client Success Manager to join our team at Preqin. This role will involve managing and growing existing client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional products.ResponsibilitiesDevelop a deep understanding of our clients' organizational structure, workflows, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China AVOMIND Full time

    About Our CompanyAt Avomind, we're the global leaders in knowledge on-demand. We connect investors and business leaders with the insights they need to thrive. With a team of 1500+ colleagues working from nine cities worldwide, we provide round-the-clock coverage to top investment funds, consultancies, and Fortune 500s.About This RoleThis Client Service role...


  • Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

    About the RoleThe Executive Client Success Manager is a strategic position that requires a customer-centric individual with exceptional leadership and communication skills. This role involves managing a team of client executives to deliver outstanding service and drive business growth in alignment with company objectives.Key ResponsibilitiesTeam Leadership:...


  • Hong Kong, Central and Western District, Hong Kong SAR China Enfusion Full time

    About the RoleThis position will work closely with clients to provide exceptional support and ensure a seamless experience with the Enfusion platform.The ideal candidate will have a strong understanding of investment management workflows and operations, as well as excellent communication skills.The Client Success Representative will act as the first point of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    About the RoleWe are seeking an experienced Public Equity Client Success Manager to join our team at Third Bridge. This is a high-performing, results-oriented role that requires excellent communication and relationship-building skills.Job DescriptionIn this role, you will be responsible for building strong relationships with our Public Equity clients and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Explore an exciting opportunity as a Private Equity Client Success Manager at Third Bridge.Our company is dedicated to providing unparalleled expertise and insights to private equity clients, empowering them to make informed investment decisions.In this role, you will be responsible for delivering exceptional results by identifying and recommending relevant...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge (Hong Kong) Limited Full time

    About the RoleThird Bridge (Hong Kong) Limited is seeking a highly motivated and organized Business Development and Client Success Associate to join our team. This is an exciting opportunity for someone who is passionate about building strong relationships with clients and driving business growth.


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Unlock Your Potential at Third BridgeWe are seeking an exceptional Executive Research Specialist to join our team in Hong Kong. As a key member of our Client Services division, you will be responsible for delivering high-quality research and client services that exceed expectations.About the Role:The successful candidate will have a strong background in...


  • Hong Kong, Central and Western District, Hong Kong SAR China NexusSearch International Limited Full time

    NexusSearch International Limited is seeking a seasoned professional to fill the role of Senior Client Service Manager. This position offers a competitive salary ranging from HK$55,000 to HK$65,000 per month, depending on experience.Company OverviewNexusSearch International Limited is a reputable company in the financial services industry, known for its...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job Summary:We are seeking an experienced Senior Manager to lead the customer success efforts within our Group IT Generative AI/AI Automation Division. The successful candidate will be responsible for driving the adoption and utilization of AI solutions across the organization, working closely with business units to identify opportunities and develop...


  • Hong Kong, Central and Western District, Hong Kong SAR China BCW Full time

    About the Role We are seeking a highly motivated and organized Senior Client Engagement Specialist to join our team at BCW. This is an exciting opportunity for a career-driven individual who is passionate about delivering exceptional client service and contributing to the growth of our business. Key Responsibilities: Assist senior account team members in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Job Title: Senior Client Relationship ManagerReporting to the Team Head, the Senior Client Relationship Manager will be responsible for identifying, originating, and developing client relationships with bankers to understand clients' objectives and to cross-sell products.Key Responsibilities:Support Team Head and Relationship Managers in client relationship...


  • Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full time

    Job Title: Senior Client Insights ManagerAbout Us:Oliver James Associates is a leading recruitment agency specializing in finance and banking sectors. We strive to provide exceptional recruitment services that meet the evolving needs of our clients.Job Summary:We are seeking an experienced Senior Client Insights Manager to lead our client insights and...


  • Hong Kong, Central and Western District, Hong Kong SAR China EasyView Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Consultant to join our team at EasyView. This is an exciting opportunity for a seasoned professional to drive business growth by delivering exceptional client experiences and fostering strategic partnerships.Key ResponsibilitiesThe successful candidate will be responsible for managing a...


  • Hong Kong, Central and Western District, Hong Kong SAR China TIAA Full time

    About NuveenNuveen is the investment management arm of TIAA, one of the largest global asset managers with specialist knowledge across a wide array of asset classes. Our mission is to work in partnership with clients to create outcome-focused solutions and secure their financial future.Job Title: Senior Client Services AssociateWe are seeking a highly...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    We are seeking an experienced Senior Operations Manager to lead our team in providing exceptional service to our corporate clients. As a key member of our operations team, you will be responsible for ensuring that all operational processes are running smoothly and efficiently.The primary responsibilities of this role include:Managing a team of operations...


  • Hong Kong, Central and Western District, Hong Kong SAR China Roche Full time

    Position OverviewThe Senior Medical Value Success Specialist will be responsible for driving clinical adoption and access of high medical value biomarker testing through market development and medical strategy.ResponsibilitiesSupport the Medical Value Success team to drive clinical adoption and access of high medical value solutions.Develop and implement...


  • Hong Kong, Central and Western District, Hong Kong SAR China Visionary Solutions Limited Full time

    About Visionary Solutions LimitedWe are a leading provider of comprehensive media monitoring and analysis services. Our cutting-edge technology helps businesses stay ahead in the industry.Job Summary$120,000 - $150,000 per yearThis role is responsible for driving customer success and growth across our portfolio. The ideal candidate will have a strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China 475 FIL Asia Holdings Pte Ltd HK Branch Full time

    About the RoleWe are seeking a highly skilled Senior Client Onboarding Specialist to join our Global Mandate Services team in Hong Kong or Singapore.The successful candidate will be responsible for delivering high-quality client onboarding services, ensuring seamless implementation and servicing of institutional clients across the APAC region.With a focus on...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    About the RoleWe are seeking a highly skilled Senior Client Relationship Manager to join our Professional Services team at HKT.Job DescriptionThis is a unique opportunity to leverage your technical expertise and project management skills to establish and maintain strong relationships with our clients. As a key member of our team, you will be responsible for...