Network Operations Center Engineer

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

HKT NOC Engineer Job Description

The Network Operations Center (NOC) Engineer plays a vital role in ensuring the smooth operation of PCCW Global's international Data Center. This position is responsible for providing exceptional service support, timely provisioning, and incident management to maintain the highest quality of service.

Key Responsibilities:

  • Perform daily service support in the PCCW Global Network / Service Operations Center in Hong Kong.
  • Carry out daily wirings and cabling works at Telecom House Data Center and other PCCW Global Pop sites as instructed by Supervisor/Manager.
  • Receive requests from Data Center NOC to lay Fibers and different type of cables, connect it to customer rack equipment port as required.
  • Prepare and perform the wiring and cabling cutover work at non-office hours as pre-arranged by Data Center Manager.
  • Maintain a working environment by providing general cleaning and routine maintenance duties at Telecom House Data Center.
  • Support Data Center NOC to handle equipment in/out; data entry to Inventory system and miscellaneous supporting works as assigned by supervisor/Manager.
  • Fabricate different type of cabling (Cat5e UTP, ) and connector (RJ45, ).
  • Other related duties as assigned.

Requirements:

  • Certificate holder or above in Electronic/Information Technology Engineering; OR
  • 1 - 2 years of Data Center experience (Technical education/Training/Aptitude will be considered in lieu of work experience)
  • Possess Certificate of Registration of Electrical Worker (Grade A) is an advantage.
  • Basic oral/written communications skills (clarity and conciseness)
  • Basic English and Chinese speaking; Fluent Putonghua is an advantage
  • Customer-oriented good initiative, self-motivated and able to work under pressure


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