Network Operations Center Assistant

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time
Job Summary

We are seeking a highly skilled Network Operations Center Assistant to join our team at HKT. As a key member of our network operations team, you will be responsible for leading a team to carry out network surveillance and coordinating restoration of telecommunication network and facilities.

Key Responsibilities
  • Lead a team to carry out network surveillance and coordinate restoration of telecommunication network and facilities
  • Perform network incident management, follow up service restoration and communicate with internal stakeholders
  • Establish operation procedures and recommend areas for improvement including aspects of network/system and work practices
  • Attend shift duty and emergency support duties when necessary
Requirements
  • Degree holder in Telecommunications, Engineering, Information Technology, Computer Science or related disciplines
  • Minimum 4 years' relevant experience in telecommunications industry
  • Technical and practical knowledge in network operations
  • Experience in fault management and customer handling skills
  • Experience to lead a small team performing shift duty and able to work independent
  • Proficient in spoken and written in both English and Chinese
Referral Bonus

HK$10,000 will be paid to the referrer through payroll in the following month after the referee has satisfactory fulfilled the requirements as stipulated in the Global Staff Referral Program - Scheme Paper.

The referral bonus payment will be issued in 2 phases: 50% bonus will be paid after the referee has completed the company's service for 3 months, and 50% bonus will be paid after the referee has completed the company's service for 6 months.

Work Location: Hong Kong.

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary.



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