Senior Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China M800 Full time

Job Summary

M800 is seeking a highly skilled Senior Manager to lead our Network Operations Center team.

The ideal candidate will be responsible for directing a team of shift engineers to achieve:

Key Responsibilities:

  • Provide leadership, training, mentoring, coaching, and direction to the network operations team.
  • Manage and maintain the Company's global network infrastructure, ensuring seamless operations and high-quality service delivery.
  • Develop and maintain relationships with outsourced/partner Network Operations Centers (NOCs).
  • Serve as an escalation point for operational issues, providing timely and effective solutions.

Requirements:

  • Hold a degree in Engineering with a minimum of 8 years of relevant experience.
  • Have in-depth knowledge of carrier voice services, including VOIP/SIP, SS7, and PRA.
  • Be familiar with IT infrastructure and monitoring tools.
  • Possess excellent troubleshooting skills, with the ability to identify and diagnose complex fault conditions.
  • Demonstrate exceptional written and verbal communication skills.
  • Be flexible and able to work long hours under pressure during system outages.
  • Native Chinese speaking is preferred.

What We Offer:

M800 provides attractive remuneration, a 5-day workweek, performance bonuses, medical insurance, and free lunch to the right candidate.


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