IT Infrastructure Manager
6 days ago
We are seeking an experienced IT Infrastructure Manager to join our team at Bank Of China (Hong Kong) Limited. The successful candidate will be responsible for managing IT Helpdesk tickets in a timely manner, responding to user calls via various communication channels, and resolving user queries and feedback quickly and effectively.
- Manage IT Helpdesk tickets in a timely manner to ensure seamless service delivery.
- Respond to user calls via phone, email, and ticket system, providing timely and effective support.
- Resolve user queries and feedback promptly, ensuring customer satisfaction.
- Document cases in the Ticket Logging System, maintaining accurate records for future reference.
- Adhere to company policies, guidelines, and service level standards, ensuring compliance and excellence.
- Degree in Information Technology or related disciplines, demonstrating strong technical knowledge.
- Completion of ITIL Foundation is an advantage, showcasing expertise in IT Service Management.
- Strong customer-oriented mindset with excellent communication and interpersonal skills, facilitating effective collaboration and problem-solving.
- Independent, diligent, and responsible, with a positive attitude under pressure, ensuring smooth operations.
- Familiarity with various MS Office applications, enhancing productivity and efficiency.
- Good command of both written and spoken English and Chinese, with spoken Mandarin being a valuable asset, enabling effective communication with diverse stakeholders.
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are seeking a highly skilled and experienced Project Manager to lead our infrastructure development projects. The successful candidate will oversee the operation, maintenance, alteration, refurbishment, and renovation of residential properties managed by the Mass Transit Railway Corporation.Key Responsibilities:Lead a technical team of...
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IT Infrastructure Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob DescriptionWe are seeking a highly skilled IT Infrastructure Specialist to join our team at Bank Of China (Hong Kong) Limited.Company OverviewThe successful candidate will be part of a dynamic and experienced team responsible for ensuring the reliability, performance, and security of our IT infrastructure. Our company is committed to delivering...
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Chief IT Infrastructure Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:The Chief IT Infrastructure Officer is responsible for overseeing the Bank's data centre operations, ensuring seamless and efficient delivery of IT services to our customers. Key Responsibilities:Infrastructure Management: Supervise the maintenance and upkeep of data centre infrastructure, including hardware and software components.Vendor...
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Infrastructure Solutions Architect
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full timeJob OverviewW-Consulting Company Ltd. is seeking a seasoned IT Infrastructure and Operations Manager or Senior Engineer to join our team in Hong Kong or Singapore.Key Responsibilities- Assist in the development of strategic IT roadmaps and infrastructure planning, design, architecture, engineering, and implementation.- Develop and maintain Microsoft...
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IT Infrastructure Solutions Specialist
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China IO Tech Solutions Full timeIO Tech Solutions is a leading technology company that delivers innovative solutions to organizations worldwide.Job DescriptionAs an Infrastructure Support Engineer at IO Tech Solutions, you will play a critical role in maintaining and developing our Linux infrastructure to ensure 24x7 service availability. This position requires a highly skilled individual...
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High-Performance Infrastructure Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FastLaneRecruit Full timeCompany OverviewWe are a rapidly growing company specializing in high-performance data indexing and visualization platforms. Leveraging advanced technologies such as GPU acceleration and decentralized computing, we deliver unmatched query speed and efficiency.Job DescriptionAs a DevOps Engineer, you will design, implement, and maintain scalable, secure, and...
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Lead Treasury Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CLP Group Full timeCLP Group is a leading energy provider in the Asia Pacific region, with a strong presence in Hong Kong and Mainland China. As a dynamic and forward-thinking company, we are committed to meeting the region's growing energy needs while maintaining a commitment to sustainability.Job Description:We are seeking a highly experienced Lead Treasury Manager to join...
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Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob OverviewWe are seeking an experienced Senior Corporate Services Manager to lead our large-scale infrastructure project team. This role requires a seasoned professional with expertise in managing complex projects and overseeing external units, consultants, contractors, and vendors.ResponsibilitiesProject Coordination: Manage the construction work and...
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Hong Kong, Central and Western District, Hong Kong SAR China Payoneer Inc. Full timeAt Payoneer Inc., we are shaping the future of global commerce by empowering businesses to transact globally as easily as they do locally.Our mission is centered around enabling businesses to reach a broader audience, fostering a culture of innovation, collaboration, and adaptability.As the Director of APAC Banking and Infrastructure, you will play a pivotal...
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Digital Infrastructure Stability Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OKX Full timeWe are seeking a highly skilled Digital Infrastructure Stability Specialist to join our team at OKX.Job DescriptionOverviewAs a Digital Infrastructure Stability Specialist, you will be responsible for ensuring the stability and performance of our digital infrastructure. This includes big data platforms, data warehouses, middleware, runtime environments, and...
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Lead Cloud Infrastructure Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full timeJob DescriptionWe are seeking a highly skilled Lead Cloud Infrastructure Expert to join our team at Selby Jennings.About the RoleThe successful candidate will be responsible for overseeing the design, implementation, and management of cloud infrastructure solutions. This is an exciting opportunity to work with a talented team and contribute to the...
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Network Infrastructure Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob OverviewThe Network Administrator will play a crucial role in ensuring the stability and security of our network infrastructure. This is an excellent opportunity for individuals with a strong background in networking and routing to join our team at Bank Of China (Hong Kong) Limited.Key ResponsibilitiesAs a Network Administrator, your primary...
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IT Infrastructure Support Specialist
5 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeJob OverviewAptitude Asia is seeking an experienced IT Infrastructure Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our company's IT infrastructure.Key ResponsibilitiesTroubleshooting and SupportInvestigate and resolve hardware and software issues, including...
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Senior Linux Infrastructure Specialist
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full timeJob DescriptionWe are seeking an experienced Senior Systems Administrator to lead our Linux infrastructure team. As a key member of our DevOps team, you will be responsible for overseeing project-based initiatives and day-to-day operations.The ideal candidate will have a strong foundation in technical proficiency, detail-oriented skills, and a passion for...
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Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full timeAbout UsWe are a leading exchange and clearing house in Asia, driving the development of our markets to promote deeper, more diverse, and liquid global capital markets.Job SummaryThis is an exciting opportunity for an experienced systems engineer to join our team as a High Performance Systems Infrastructure Specialist. You will be responsible for managing...
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Hong Kong, Central and Western District, Hong Kong SAR China Adaptive Frontier Full timeAt Adaptive Frontier, we are on a mission to deliver exceptional results in the global cryptocurrency markets. Our team of seasoned veterans combines over 30 years of experience from both Wall Street and Silicon Valley, providing unparalleled expertise in trading and technology.Company OverviewAs a cutting-edge systematic trading firm, we leverage AI-powered...
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Chief Enterprise Infrastructure Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full timeCompany Overview">Pinpoint Asia is a specialist firm for technology recruitment, serving a wide range of clients across various industries.Job Description">We are seeking an experienced Infrastructure Manager to lead and oversee all aspects of enterprise-scale network, cloud, and data center operations.Key Responsibilities">Lead and manage a team of IT...
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Hong Kong, Central and Western District, Hong Kong SAR China NLS Full timeJob OverviewNLS is seeking a highly skilled Information Security Architect to lead our cybersecurity operations, driving the development of robust information security architectures, strategies, roadmaps, standards, and procedures.Key ResponsibilitiesTeam Leadership: Direct and lead a team responsible for NLS's cybersecurity operations, ensuring the...
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Market Infrastructure Leader
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full timeAt Hong Kong Exchanges and Clearing Limited, we are committed to advancing market infrastructure, systems, and policies. We are seeking a seasoned leader with a background in financial markets, strategic acumen, and strong communication skills to spearhead our initiatives.About the RoleThe Trading Development team at HKEX is responsible for driving...
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Hong Kong, Central and Western District, Hong Kong SAR China Fargo Wealth Group Limited Full timeCompany OverviewFargo Wealth Group Limited is a leading financial institution with multiple offices across the globe, including Hong Kong, Mainland China, and Singapore. We are committed to providing top-notch IT services to support our business operations.Job DescriptionWe are seeking an experienced IT Specialist to join our team as an IT Operations...