Asia Procurement Operations Senior Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

Position Overview

Opportunity Summary

As the leader of the procurement operations division, you will be responsible for managing the complete procurement process, which includes intake, sourcing, contracting, and various regional and local operations across Asia.

Key Motivations

  • You are dedicated to customer satisfaction, actively listening and responding to their needs.
  • You possess a visionary mindset, always seeking innovative ways to leverage your agile approach to achieve business goals.
  • You excel in collaborative environments, enjoying teamwork to accomplish objectives.
  • You take initiative and develop solutions that prioritize essential outcomes.
  • You uphold integrity, ensuring ethical practices and open communication.
  • You promote inclusivity, contributing to a diverse workplace culture.
  • You are proactive in identifying and exploring new solutions.

Qualifications Required

  • A Bachelor's degree or higher.
  • At least 10 years of operational experience, ideally in Procurement, Finance, or Payment-related fields.
  • Proven experience in leading teams within a global organization.
  • Familiarity with the complete procurement lifecycle and operating models, including offshore COE models, as well as experience with Procurement P2P tools such as Ariba or Ivalua.
  • Background in financial institutions or insurance sectors is advantageous.
  • A mindset geared towards operational and workflow optimization, with an understanding of workflow interdependencies.
  • Meticulous attention to detail.
  • A proactive attitude with a willingness to explore and formalize new solutions.
  • Strong analytical skills with the ability to convey insights effectively.
  • Proficient in team development and change management.
  • Excellent communication skills for engaging with senior stakeholders both internally and externally.
  • A cooperative approach to teamwork.
  • Proficiency in MS Office applications (Excel, Word, PowerPoint, etc.).
  • Fluency in English, both spoken and written; knowledge of additional languages is a plus.

Key Responsibilities

  • Design and execute a comprehensive operating model for both in-house and offshore procurement teams.
  • Collaborate with regional and country sourcing teams to establish an effective operational framework.
  • Oversee all operational resources related to procurement activities, including sourcing, technology, tools, and governance support.
  • Work alongside the Head of Technology and Vendor Lifecycle Management to implement the procurement technology strategy.
  • Collaborate with the Head of Vendor Risk Management to meet Key Risk Indicator (KRI) targets.
  • Contribute to the global procurement operations branding and communication strategy.
  • Enhance change management capabilities across the Asia procurement function.

Impact Creation

  • Identify opportunities for process enhancements.
  • Boost productivity within the procurement process through STP/Automation, optimizing volumes, capacity, and cycle times, and reallocating capacity to sourcing initiatives.

What We Offer

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and skill development.
  • A commitment to advancing your career path within the organization.
  • Flexible work arrangements promoting a healthy work-life balance.
  • Access to professional development and leadership training.

Our Commitment to You

  • A culture centered around values.
  • We embody our values daily, fostering a collaborative environment.
  • Endless opportunities for learning and career advancement.
  • Encouragement for continuous innovation in redefining financial services.
  • A dedication to diversity, equity, and inclusion in the workplace.
  • Commitment to corporate citizenship, ensuring our business benefits all stakeholders and positively impacts society and the environment.

For more information about opportunities with us, please explore our company website.

About Manulife Financial Corporation

Manulife Financial Corporation is a prominent international financial services organization dedicated to helping individuals make informed decisions and improve their quality of life. With a global presence, we provide a range of financial advice, insurance, and asset management solutions to diverse clients. Our workforce includes over 40,000 employees and a vast network of agents and partners, serving millions of customers worldwide.

Manulife is an Equal Opportunity Employer



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