Head of Customer Strategy

Job Title: Head of Customer StrategyAbout the Role:We are seeking a highly skilled and experienced Head of Customer Strategy to join our team at Manulife (International) Limited. As a key member of our leadership team, you will be responsible for driving the development and implementation of our customer strategy, ensuring that we deliver exceptional...

About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Customer Strategy and Growth. This is a key leadership role that will be responsible for driving the development and execution of our customer growth strategy, working closely with cross-functional teams to deliver business results.Key...

In this position, you will support the team in comprehending customer preferences and behaviors through data analysis, aimed at delivering exceptional banking services to our clientele. Your daily responsibilities will include business oversight, in-depth evaluations, and strategic planning, all of which are crucial for fostering business expansion.Key...

Gravitas Recruitment Group is seeking a seasoned professional to lead our client's Customer Services team in Hong Kong. As a Team Head, you will be responsible for managing a team of customer service officers and ensuring excellent service delivery.Key Responsibilities:Supervise and lead a team of customer service officers in handling complaints,...

Job Title: Head of Customer ExperienceJob Summary:We are seeking a highly experienced and skilled Head of Customer Experience to lead our customer experience team and drive customer satisfaction across our portfolio in Hong Kong and Mainland.Key Responsibilities:Develop and implement strategies to improve customer relationship, dedication, and satisfaction,...

Job SummaryKing Deux Search & Consulting is a specialized executive search firm that offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.About the RoleWe are recruiting on behalf of a leading...

Job Title: Head of Customer Proposition and Management About the Role: Hang Seng Bank Limited is committed to service excellence and seeks a seasoned business leader to drive customer proposition strategies and customer journeys. The successful candidate will collaborate closely with product teams, distribution channels, and other functions to offer...

Job SummaryWe are seeking a highly experienced and skilled professional to lead our customer experience and service efforts as the Head of Customer Experience and Engagement. This role will be responsible for developing and implementing strategies to improve customer relationships, satisfaction, and loyalty.Key ResponsibilitiesDevelop and implement customer...

Job Title: Head of Customer Proposition and Management About the Role: Hang Seng Bank Limited is committed to service excellence and seeks a seasoned business leader to drive customer proposition strategies and customer journeys. The successful candidate will collaborate closely with product teams, distribution channels, and other functions to offer...

Position Overview This role is responsible for the strategic planning, management, and execution of innovative HR initiatives that support the overarching business objectives. The individual will serve as a primary resource for leadership, providing expert guidance in the deployment of HR strategies that align workforce capabilities with organizational...

About King Deux Search & ConsultingWe are a specialized executive search firm that offers bespoke talent solutions across financial services and commerce. Our mission is to not only find the right opportunity for our candidates but also leave a legacy that lives on beyond the hiring process.About the RoleWe are seeking a highly skilled and experienced...

Job Title: Head of Segment ManagementThe Bank of East Asia is seeking a highly skilled and experienced professional to lead our Segment Management team. As Head of Segment Management, you will be responsible for formulating value propositions for all segments, from High Net Worth to Affluent, Emerging Affluent, Cross Border and Young, with the goal of...

The ideal candidate will possess a deep understanding of segmentation and proposition strategies in the banking industry, with a focus on driving growth and market share.Key Responsibilities:Develop and implement segmentation and proposition strategies to drive high net worth (HNW) segments and enhance market shares.Design and revamp customer and product...

About PrudentialPrudential's mission is to be a partner for every life and a protector for every future. Our commitment to this mission fosters a culture where diversity is celebrated and inclusion is guaranteed for our employees, clients, and partners.Our CommitmentWe provide a platform that empowers our employees to excel in their roles and make a...

Job Summary:As a Business Strategy Manager at Bank Of China (Hong Kong) Limited, you will play a crucial role in developing and executing long-term and short-term strategies for the personal banking sector. You will work closely with various departments to establish strategies, refine requests from Head Office, and maintain agile collaboration with segments,...

Unlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Our company offers opportunities, support, and rewards that will help you grow and succeed.About the RoleWe are seeking a high-caliber professional to join our team as Head of Technology Workforce Strategy and...

Customer Proposition Manager, Segment Management and Marketing Department **Job Summary** We are seeking a highly skilled Customer Proposition Manager to join our Segment Management and Marketing Department at The Bank of East Asia. As a key member of our team, you will be responsible for formulating value propositions for key segments, monitoring business...

Job Title: Head of SalesAbout the Role:We are seeking an experienced and results-driven Head of Sales to join our team at foodpanda. As a key member of our Commercial Department, you will be responsible for driving sales growth and leading a team of Sales Coordinators, Sales Executives, and Sales Managers.Key Responsibilities:Develop and execute a...

Commercial Development and Strategic Planning Formulate, execute, and oversee the organization's worldwide expansion strategy. Establish and manage OIA's Strategic Carrier Management Program effectively. Pinpoint opportunities within current and potential clients' ocean service offerings and innovate new or improved solutions. Carrier and Contract Oversight...

Job DescriptionThe Bank of East Asia is seeking a highly skilled Customer Proposition Strategist to join our Segment Management and Marketing Department.Key Responsibilities:Collaborate with the Section Head to develop compelling value propositions for key customer segments, including Upper Affluent, Affluent, Emerging Affluent, Cross Border, and Young, with...