Head of Customer Experience Manager

Gravitas Recruitment Group is seeking a seasoned professional to lead our client's Customer Services team in Hong Kong. As a Team Head, you will be responsible for managing a team of customer service officers and ensuring excellent service delivery.Key Responsibilities:Supervise and lead a team of customer service officers in handling complaints,...

Job SummaryWe are seeking a highly experienced and skilled professional to lead our customer experience and service efforts as the Head of Customer Experience and Engagement. This role will be responsible for developing and implementing strategies to improve customer relationships, satisfaction, and loyalty.Key ResponsibilitiesDevelop and implement customer...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at AXA Group. As a key member of our organization, you will play a critical role in driving business growth and customer satisfaction.Key ResponsibilitiesInsights and AnalysisSupport the development of strategic KPIs for the business and report business performance...

Customer Experience Manager APACReporting to the Head of Customer Experience, you will work closely with a diverse team across countries in APAC to drive thought leadership on Customer Focus. You will play a key supporting role in providing clarity, direction, and support on the execution of the Customer Focus strategy at the local and regional level.Key...

Head of Customer ExperienceHead of Customer ExperienceDepartment: Customer Business DepartmentJob Reference: SCBB_CFD_E4-I/0722Main Responsibilities:This role will report directly to the Director - Customer Franchise, who leads the development and implementation of strategies to improve customer relationships, dedication, and satisfaction. The goal is to...

Job Title: Customer Experience ManagerWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at The Bank of East Asia. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our bank.Key...

Job Title: Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Bank of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and leading customer journey/experience design across all customer segments, products, and service...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and leading customer journey/experience design across all customer segments, products,...

Job Title: Customer Experience ManagerJoin Bank of China (Hong Kong) Limited as a Customer Experience Manager and drive customer-centric initiatives across our Personal Banking Business.Key Responsibilities:Customer Journey Design: Lead the design of customer journeys across all customer segments, products, and service channels to deliver exceptional...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives across our Personal Banking Business. Key Responsibilities: * Lead customer journey...

Job Description**Job Summary:**We are seeking a highly skilled and experienced Customer Experience Manager to join our team at The Bank of East Asia. As a Customer Experience Manager, you will be responsible for ensuring that our customers receive exceptional service and support in our branches.Key Responsibilities:Customer Service: Act as the first point of...

Job Title: Head of Customer StrategyAbout the Role:We are seeking a highly skilled and experienced Head of Customer Strategy to join our team at Manulife (International) Limited. As a key member of our leadership team, you will be responsible for driving the development and implementation of our customer strategy, ensuring that we deliver exceptional...

Customer Experience ManagerAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Experience Manager to lead our customer-centric initiatives and drive business growth through exceptional customer experiences.Responsibilities:Develop and implement customer journey designs that meet the evolving needs of our customers across all...

Job Title: Head of Customer Proposition and Management About the Role: Hang Seng Bank Limited is committed to service excellence and seeks a seasoned business leader to drive customer proposition strategies and customer journeys. The successful candidate will collaborate closely with product teams, distribution channels, and other functions to offer...

Job OpportunityHang Seng Bank Limited is committed to excellence in service. Our people are our most valuable asset, and we strive to enhance our performance for customers by providing best-in-class products and services. We seek high-calibre talent to join our team and contribute to our dynamic working environment, career development opportunities, and...

Job OpportunityHang Seng Bank Limited is committed to excellence in service. Our people are our most valuable asset, and we strive to enhance our performance for customers by providing best-in-class products and services. We seek high-calibre talent to join our team and offer a dynamic working environment, good career development opportunities, and...

About Hang Seng BankHang Seng Bank is a leading financial institution committed to delivering exceptional service excellence. Our people are our most valuable asset, and we strive to create a dynamic working environment that fosters growth, innovation, and customer satisfaction.Job SummaryWe are seeking a highly skilled and experienced professional to join...

Job Title: Head of Customer StrategyAbout the Role:We are seeking a highly skilled and experienced Head of Customer Strategy to join our team at Manulife (International) Limited. As a key member of our marketing leadership team, you will be responsible for developing and executing strategies to drive customer growth and engagement across our business.Key...

Job Title: Head of Customer Proposition and Management About the Role: Hang Seng Bank Limited is committed to service excellence and seeks a seasoned business leader to drive customer proposition strategies and customer journeys. The successful candidate will collaborate closely with product teams, distribution channels, and other functions to offer...

Job Title: Customer Experience SpecialistAt The Bank of East Asia, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Specialist, you will play a key role in implementing customer experience initiatives and programs that promote our service-oriented culture and enhance our...