Digital Transformation Leader

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

Job Description

About the Role

We are seeking a Senior Segment Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our digital transformation team, you will be responsible for exploring new Fintech and AI trends, harnessing big data to identify business opportunities, and supporting the development of our commercialization strategy.

Main Responsibilities

  1. Explore new Fintech and AI trends, technology, and big data to identify business opportunities.
  2. Support the development of our digital proposition, commercialization strategy, and partnership strategy to drive new digital leads and content partnerships.
  3. Work closely with cross-functional teams to deliver end-to-end digital transformation and commercialization projects from user requirements gathering to market launch plan.
  4. Leverage big data and AI to optimize customer experience and uplift digital sales conversion rates.
  5. Support the design and management of an omni-channel customer contact strategy to optimize product offerings and customer propositions.
  6. Leverage latest digital marketing tools and Martech to implement effective promotional campaigns to maximize return on marketing investment and drive business targets.
  7. Manage business and operational risks and ensure compliance with regulatory guidelines and policy across all areas of work.

Requirements

To be successful in this role, you will need:

  • University degree or above in any discipline with 3-5 years of working experience in the banking or financial industry.
  • Proven experience in digital project management, digital marketing, and digital commercialization.
  • Professional qualification such as CFP/ CFA/ CFMP/ PMP/ ACP would be an advantage.
  • Excellent communication, influencing, and presentation capability.
  • Strong analytical, problem-solving, and decision-making skills, with a great sense of ownership and responsibility to assigned tasks.
  • Proficiency in spoken and written English and Chinese. Mandarin would be an advantage.

About Us

Bank Of China (Hong Kong) Limited is one of the largest foreign exchange and capital markets banks in Hong Kong, providing a wide range of banking services to individuals, businesses, and institutional clients.



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