Culinary Operations Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China The Murray, Hong Kong, a Niccolo Hotel Full time

We are seeking an experienced leader to oversee our three prestigious restaurants, two vibrant bars, and banquet spaces at The Murray, Hong Kong. As a key member of our management team, you will be pivotal in maintaining the highest standards of service and food quality while driving revenue growth.

Key Responsibilities:

  • Develop innovative marketing strategies to enhance visibility, drive customer engagement, and maximise revenue across our restaurants, bars, and events.
  • Monitor and manage financial performance, analyse market trends, and implement strategies to optimise profitability.
  • Uphold and enhance brand standards, ensuring consistency with our luxury positioning.
  • Ensure exceptional service and food quality across all venues, adhering to Forbes five-star standards.
  • Oversee the planning and execution of pop-up events, aligning them with brand values and target audiences.
  • Maintain compliance with brand standards and legal requirements.

Job Requirements:

  • Minimum 10 years' experience in leading Food and Beverage departments in luxury hotels, with at least 3 years in a similar capacity.
  • Extensive understanding of international dining and hospitality trends, with strong insights into the Hong Kong market.
  • Strong financial acumen with exceptional ability to manage financial outcomes.
  • Proven track record in developing strategic marketing plans, menu innovation, event planning, and enhancing guest experiences.
  • Solid ability to motivate and manage diverse teams to achieve high performance.
  • Excellent interpersonal skills with a strong focus on guest satisfaction and relationship building.


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