Helpdesk Expert

The Hong Kong Genome Institute is seeking a skilled IT Support Engineer to provide expert technical support to our internal users. As an IT Support Engineer, you will be responsible for delivering exceptional IT support, including troubleshooting and resolving hardware, software, and IT services issues, as well as supporting Windows desktops, Microsoft...

Job Description:Key Responsibilities:Focused on delivering high-quality IT services, with a minimum of 2 years' experience in a Service Delivery Manager (SDM) role.Account management involves monitoring and maintaining IT service levels to meet customer expectations.Network infrastructure management requires proactive issue resolution and incident...

Role Overview:Main Objectives:Deliver exceptional IT services as a Service Delivery Manager with at least 2 years of experience.Manage IT service accounts to ensure high-quality service delivery.Monitor and resolve network infrastructure issues promptly.Lead IT projects with strong project management skills and at least 4 years of experience.Drive IT...

We are seeking an experienced IT Support Engineer to join our team at Cyberport Hong Kong.Job DescriptionThis is a temporary contract role, with the possibility of renewal based on performance and operational needs. We offer a competitive package to the right candidate.Key Responsibilities:Provide help desk support and guidance to users on IT...

Role: Regional Support Services ManagerLocation: Hong KongSalary: CompetitiveROLE SUMMARYThe Regional Support Services Manager (RSSM) is responsible for overseeing Kinly's proactive and reactive AV support teams, which include Client Service Coordinators, Subject Matter Experts (SMEs), and Field Service Engineers in the APAC region. The role ensures the...

About Mantu Group SAMantu Group SA is a leading organization that provides expert guidance and solutions to businesses worldwide. With over 1,000 clients across the globe, we have been delivering innovative projects for more than a decade, thanks to an international team of 7,600 professionals spread across 5 continents and over 60 countries.Our focus lies...

Job DescriptionClassy Wheeler Limited is seeking an experienced Technical Helpdesk Expert to join our IT department. As a key member of our team, you will provide technical support to our users across different regions.Key ResponsibilitiesConfigure and maintain IT equipment in accordance with HQ standards.Implement IT systems in our HK & China...

At Classy Wheeler Limited, we are seeking a highly skilled and experienced IT Support Manager to join our team. As a Technical Support Manager, you will be responsible for providing top-notch support to our customers, maintaining and developing best practices for customer service, and acting as the key subject matter expert for different customers.About the...

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.Our highly certified industry experts and innovation...

Classy Wheeler LimitedA career-defining opportunity awaits for a skilled IT professional to join our team as an IT Support Team Lead.About the Role:We are seeking a highly motivated and experienced Technical Support Specialist to lead our Service Desk operations. As a key member of our IT team, you will be responsible for providing exceptional support to our...

Direct message the job poster from Cyberport Hong KongHuman Resources Professional | Talent Acquisition | Staff Engagement | Business PartnerKey Responsibilities:Report to Manager/ Senior Manager of Information and Communication Technology.Provide help desk support and guidance to use IT systems.Troubleshoot and resolve technical issues related to IT...

Career OpportunitiesWe're committed to helping our team members achieve their career goals and grow within our organization. As an IT Support Team Lead, you'll have the opportunity to work with a diverse range of technologies, develop new skills, and contribute to the success of our business.About the Job:This is an exciting opportunity to join our IT team...

Support Our GrowthAs we continue to expand our services and support our growing client base, we're seeking a talented IT professional to join our team as an IT Support Team Lead. This is an exciting opportunity to make a meaningful contribution to our organization's success and shape the future of our Service Desk operations.About the Job:This role offers...