Research Technical Account Manager

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

Unlock the Power of Data with Bloomberg

Join our team as a Research Technical Account Manager and play a vital role in supporting new and existing content partners, particularly in Australia, New Zealand, and Korea. Your expertise will be essential in handling incoming queries and technical issues, as well as proactively working with our partners to ensure their Research content is delivered accurately, timely, and effectively.

Your Key Responsibilities:

  • Build strong and collaborative relationships with content providers by understanding their technology, data goals, and challenges.
  • Work closely with a global team of account managers, technical specialists, relationship managers, and product managers to better understand client data needs and key market trends.
  • Optimize data ingestion workflows to help content providers maintain and improve data quality and optimize content dissemination.
  • Become a domain expert in Research content by leveraging business intelligence tools to spot trends, identify gaps, and opportunities for data acquisition or enhancements.

What We're Looking For:

  • Proficiency in Korean and English.
  • Exceptional customer service skills with the ability to handle and prioritize multiple client queries and projects simultaneously.
  • Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination.
  • Confidence to lead strategic technical and business relationships.
  • Drive and passion to develop your own ideas and strategies for your accounts.
  • Good interpersonal skills and a desire to work directly with customers.
  • A proactive demeanor with the confidence to challenge the status quo and a real desire to improve practices and processes.
  • Keen interest and understanding of financial markets.

Why Bloomberg?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

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