Customer Support Professional

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

Job Summary

This is an exciting opportunity to join the Bank of China (Hong Kong) Limited team as a Customer Service Officer. As a key member of our branch operations, you will play a crucial role in delivering exceptional customer experiences and championing our one-stop personal banking services.

Responsibilities

  • Deliver high-quality customer service through counter transactions and identify existing and prospective customers' needs for financial services.
  • Grasp opportunities to cross-sell appropriately and ensure compliance requirements are strictly observed.
  • Support back-end branch operations and contribute to the bank's anti-money laundering efforts.

Requirements

  • Secondary School graduate or above with customer servicing experience.
  • Strong sense of result orientation, ability to deliver quality services to diverse customer types, and excellent communication skills.
  • Proficiency in English, Cantonese, and Putonghua.


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