Senior Fraud Investigation Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

DBS Bank (Hong Kong) Limited is committed to upholding the values of trust and integrity in business banking. The Group Legal, Compliance & Secretariat department plays a vital role in protecting the bank's interests by zealously guarding its reputation and capital. We maintain a good standing with regulators, customers, and business partners through our dedication to excellence.

Job Description

The Senior Fraud Investigation Specialist will independently assess detected suspicious transactions and determine if they are fraudulent. They will identify potential victims from money mules / fraudsters by asking appropriate questions via phone and convince and persuade identified victims to act on fraud prevention advice. The role also involves analyzing fraud patterns and trends, suggesting improvements to detection and prevention processes, maintaining accurate records, and providing support in report preparation.

Responsibilities

  • Assess detected suspicious transactions for potential fraud
  • Identify and communicate with potential victims
  • Analyze fraud patterns and trends to improve detection and prevention
  • Maintain accurate records and provide support in report preparation
  • Collaborate with stakeholders to implement new measures

Requirements

The ideal candidate will possess good analytical skills, ability to work independently with minimal supervision, and excellent interviewing and interrogation skills. A strong sense of ownership, pride in performance, critical thinking, and problem-solving skills are essential. Proficiency in Cantonese, Mandarin, and English, as well as intermediate-level knowledge of MS Office, especially Microsoft Excel and PowerPoint, is required. Strong presentation skills, both written and oral, are necessary, and adaptability in an ever-evolving digital environment is highly valued.

Benefits

We offer a competitive salary and benefits package, supporting your development and recognizing your achievements in a dynamic environment.



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