Tech Delivery Management Lead
1 month ago
Unlock New Opportunities with HSBC
Are you looking for a career that will take you to the top? Join HSBC and experience the possibilities. Whether you want a career that will unlock new opportunities or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.
Key Responsibilities
- Accountable for the IT software delivery management, including global software development and market deployment.
- Lead the project implementation with delivery/sprint plan, including dependencies, risks, and assumptions.
- Manage risks and dependencies, resolve/escalate impediments, and optimize the flow of work through delivery teams with effective RAID management.
- Advocate and involve in software development practices, including DevOps and CI/CD.
- Own the tracking of spend against budgets in line with financial best practice.
- Coach team members on Agile practices and provide guidance to the teams with SAFe Agile Ways of Working.
- Drive the adoption of HSBC project standards and work in alignment with HSBC project methodology at all times.
- Organize and facilitate planning, daily stand-up meetings, reviews, retrospectives, sprint, and release planning, demos, and PI planning.
- Facilitate discussion and conflict resolution to improve team productivity while promoting continuous improvement.
- Plan and manage implementation activities and facilitate successful product/feature delivery into production.
- Work closely with product owners/business to establish acceptance criteria for all user stories.
- Work effectively with product management, development, and technical operations leadership to assure that teams have appropriate resources.
- Requirements
- Experience in Scrum Master/IT Delivery Management.
- Experience of leading complex and high-value technology deliveries with multiple teams across multiple Value Streams/Agile Teams (frontend to backend).
- Experience on CI/CD - tools such as Confluence, Jira, Jenkins, GitHub.
- Experience in global solution development and market deployment.
- Experience in banking industry and digital is preferred.
- Knowledge and experience in conversational products and modern conversational AI is preferred.
- Knowledge in software implementation and release on cloud (GCP), Full stack, Java, Microservice, and/or API. Experience in these are preferred.
- Experience in managing and collaborating with vendors is preferred.
- Strong communication and presentation skills.
- Strong analytical, problem-solving skills, and risk management.
- Familiar with agile methodology and frameworks and practice, including backlog tracking, burn-down metrics, velocity, user stories, and etc.
- Scrum/Agile certification/GCP certificate is preferred.
- Excellent command of written and spoken English, and good command of Cantonese/Mandarin.
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