Tech Delivery Management Lead

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlock New Opportunities with HSBC

Are you looking for a career that will take you to the top? Join HSBC and experience the possibilities. Whether you want a career that will unlock new opportunities or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

Key Responsibilities

  • Accountable for the IT software delivery management, including global software development and market deployment.
  • Lead the project implementation with delivery/sprint plan, including dependencies, risks, and assumptions.
  • Manage risks and dependencies, resolve/escalate impediments, and optimize the flow of work through delivery teams with effective RAID management.
  • Advocate and involve in software development practices, including DevOps and CI/CD.
  • Own the tracking of spend against budgets in line with financial best practice.
  • Coach team members on Agile practices and provide guidance to the teams with SAFe Agile Ways of Working.
  • Drive the adoption of HSBC project standards and work in alignment with HSBC project methodology at all times.
  • Organize and facilitate planning, daily stand-up meetings, reviews, retrospectives, sprint, and release planning, demos, and PI planning.
  • Facilitate discussion and conflict resolution to improve team productivity while promoting continuous improvement.
  • Plan and manage implementation activities and facilitate successful product/feature delivery into production.
  • Work closely with product owners/business to establish acceptance criteria for all user stories.
  • Work effectively with product management, development, and technical operations leadership to assure that teams have appropriate resources.
  • Requirements
    • Experience in Scrum Master/IT Delivery Management.
    • Experience of leading complex and high-value technology deliveries with multiple teams across multiple Value Streams/Agile Teams (frontend to backend).
    • Experience on CI/CD - tools such as Confluence, Jira, Jenkins, GitHub.
    • Experience in global solution development and market deployment.
    • Experience in banking industry and digital is preferred.
    • Knowledge and experience in conversational products and modern conversational AI is preferred.
    • Knowledge in software implementation and release on cloud (GCP), Full stack, Java, Microservice, and/or API. Experience in these are preferred.
    • Experience in managing and collaborating with vendors is preferred.
    • Strong communication and presentation skills.
    • Strong analytical, problem-solving skills, and risk management.
    • Familiar with agile methodology and frameworks and practice, including backlog tracking, burn-down metrics, velocity, user stories, and etc.
    • Scrum/Agile certification/GCP certificate is preferred.
    • Excellent command of written and spoken English, and good command of Cantonese/Mandarin.

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