Senior Business Improvement Manager

5 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

As a Senior Business Process Analyst at Classy Wheeler Limited, you will play a critical role in driving operational excellence and improving efficiency across our organization.


Key Responsibilities:

• Develop and implement business process improvements to minimize operational risk and enhance productivity.

• Collaborate with cross-functional teams to design and optimize workflows.

• Conduct regular reviews of business processes to identify areas for improvement.

• Prepare and present reports to management highlighting improvement opportunities and progress.

• Work closely with IT teams to ensure seamless integration of new systems and technologies.

• Manage project deployments, implementations, and ongoing support.

• Provide administrative support, including proposal preparation and project coordination.

• Identify and prioritize areas for process improvement.

Requirements:

• University degree or equivalent in Business Administration, Statistics, Operations Management, or related fields.

• A minimum of 3 years' relevant experience, preferably in the telecommunications service industry and/or with IT knowledge and background.

• Solid experience in project management and control procedures would be an advantage.

• Customer and result-oriented, energetic, and well-organized individual with strong interpersonal and communication skills.

• Strong numerical and analytical ability to identify key issues and solutions systematically.

• Proficiency in MS Office applications.

• Good command of both spoken and written English and Chinese (Cantonese and Putonghua).



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