Senior Business Improvement Manager
5 days ago
As a Senior Business Process Analyst at Classy Wheeler Limited, you will play a critical role in driving operational excellence and improving efficiency across our organization.
Key Responsibilities:
• Develop and implement business process improvements to minimize operational risk and enhance productivity.
• Collaborate with cross-functional teams to design and optimize workflows.
• Conduct regular reviews of business processes to identify areas for improvement.
• Prepare and present reports to management highlighting improvement opportunities and progress.
• Work closely with IT teams to ensure seamless integration of new systems and technologies.
• Manage project deployments, implementations, and ongoing support.
• Provide administrative support, including proposal preparation and project coordination.
• Identify and prioritize areas for process improvement.
Requirements:
• University degree or equivalent in Business Administration, Statistics, Operations Management, or related fields.
• A minimum of 3 years' relevant experience, preferably in the telecommunications service industry and/or with IT knowledge and background.
• Solid experience in project management and control procedures would be an advantage.
• Customer and result-oriented, energetic, and well-organized individual with strong interpersonal and communication skills.
• Strong numerical and analytical ability to identify key issues and solutions systematically.
• Proficiency in MS Office applications.
• Good command of both spoken and written English and Chinese (Cantonese and Putonghua).
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