Customer Service Expert

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

Lululemon Athletica is a performance apparel company that empowers individuals to live a healthy and active lifestyle. As a Customer Service Expert, you will be the face of our brand, providing exceptional guest experiences in our retail stores.

Job Description

We are seeking a highly skilled and motivated individual to join our team as a Guest Experience Specialist. In this role, you will be responsible for engaging with guests, sharing product knowledge, and creating a seamless shopping experience.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Share product education and knowledge to assist guests in making informed purchasing decisions.
  • Collaborate with colleagues to achieve sales goals and create a positive store environment.
  • Maintain a clean and organized store appearance, adhering to company standards.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy when handling cash and credit transactions.
  • Flexibility to work a variety of shifts, including weekends and holidays.
Benefits

Lululemon offers a comprehensive benefits package, including competitive pay, paid time off, and opportunities for professional growth and development. Our total rewards program is designed to support you in achieving your goals and focus on the things you love.



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