Hospitality Liaison Officer
6 days ago
About Us
- At Miramar Group, we strive to deliver exceptional experiences to our guests, setting new standards in hospitality.
Key Responsibilities
- Greet and interact with guests in a friendly and approachable manner, establishing a rapport.
- Ensure seamless check-in and check-out processes, utilizing technology and expertise to expedite services.
- Attend to guests' queries and concerns, providing personalized solutions and escalating issues when necessary.
Requirements
- Diploma in Hotel studies or related field, with a strong foundation in customer service principles.
- Previous experience in hotel operations, preferably in Front Office or Guest Relations, with a proven track record of success.
- Proficiency in multiple languages, including English and Chinese (Mandarin), to facilitate effective communication.
- Ambitious and enthusiastic individual with excellent interpersonal and communication skills, possessing a genuine passion for delivering exceptional guest experiences.
What We Offer
A competitive salary package, opportunities for career advancement, and a dynamic work environment that fosters growth and innovation.
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