Strategic Business Solutions Expert
3 days ago
Citi is a leading global financial services institution seeking an experienced Business Analysis/Client Services professional to drive business solutions and contribute to the success of our organization. As a Senior IT Business Analyst, AVP, you will play a critical role in bridging the gap between business users and technologists, facilitating effective communication and collaboration to deliver high-quality outcomes.
Key Responsibilities:
• Define systems scope and objectives for complex projects, ensuring seamless communication between business leaders and IT stakeholders.
• Collaborate with users and clients to resolve intricate system issues, leveraging expertise in business processes, systems, and industry standards to provide actionable recommendations.
• Support system change processes from requirements through implementation, providing informed input based on analysis of information.
• Consult with business clients to determine system functional specifications, delivering user and operational support that meets their needs.
• Identify and communicate risks and impacts, considering business implications of technology applications in the current environment.
• Act as advisor or coach to new or lower-level analysts, working collaboratively as a team to achieve business objectives and perform additional duties as assigned.
Qualifications and Skills:
• 5-8 years of relevant experience, with a strong background in data analysis and Microsoft Office Suite skills.
• Proven interpersonal, diplomatic, management, and prioritization skills, consistently demonstrating clear and concise written and verbal communication.
• Ability to manage multiple activities, build/develop working relationships, and take initiative to master new tasks quickly.
• Demonstrated ability to work under pressure, meeting tight deadlines and approaching work methodically with attention to detail.
Education and Certifications:
• Bachelor's degree/University degree or equivalent experience.
This job description provides a comprehensive review of the types of work performed. Additional job-related duties may be assigned as required.
Job Family Group: Technology
Job Family: Business Analysis/Client Services
Time Type: Full-time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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