Associate, Client Service, Mandarin Speaker

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China AlphaSights Full time
{"title": "Client Service Associate", "content": "

Are you looking to launch your career in a dynamic commercial role? Do you want to make a tangible impact from day one and have a clear path for advancement? If so, our Associate Program at AlphaSights is the ideal choice for you.

About AlphaSights

We bring together ambitious individuals from around the globe to work with leading investment funds, strategy consultancies, and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making, and drive progress by connecting them with niche experts worldwide.

Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly established ourselves as a leader in our market and one of the fastest-growing companies globally. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Unlock your potential with us if:

  • You thrive in a fast-paced, results-driven environment and excel under pressure.
  • You're gritty, resilient, and ready to roll up your sleeves and make things happen.
  • You're looking to leverage your multilingual skills and work with a diverse group of driven talent.
  • You're eager to develop a strong business acumen and work across various industries.

A day in the life of a Client Service Associate

As a Client Service Associate in our team, you'll be the bridge between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists, and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intensive frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
  • Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Our commitment to your success means:

  • Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
  • Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project, and time management.
  • A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
  • Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You'll need to bring your A game to work, daily. We are looking for:

  • Strong academic credentials (undergraduate degree of 2:1 or above).
  • Noteworthy extracurricular achievement throughout school and university.
  • Relevant internship experience.
  • Fluent English and Mandarin or C2 level is required; foreign language skills are desired.

Benefits

  • Expect total first-year compensation ranging from HKD 425,700 (average performance) to HKD 586,400 (very strong performance) consisting of (i) annual base salary of 312,000 and (ii) uncapped variable compensation linked to individual performance.
  • 15 days annual leave, six months full maternity leave, and six weeks full paternity leave.
  • Private medical & dental insurance, and annual health check-up.
  • Tax-advantaged housing allowance up to 50% of monthly base salary.
  • State-of-the-art office with amenities in the heart of Hong Kong; option to WFH each Friday.
"}

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