Data Analytics Leader for Customer Journey Transformation

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Eames Consulting Full time

Job Summary: We are seeking a highly experienced Data Analytics Leader to drive customer journey transformation across our APAC business. The ideal candidate will have a strong background in data analytics, customer journey design, and marketing technology.

Key Responsibilities:

  • Partner with senior C-suite to develop and implement a customer 360 data platform
  • Drive the group analytics and insights strategy to maximize lead generation and conversion
  • Manage product commercialization and business development
  • Collaborate with IT to leverage data across different customer touchpoints

Requirements:

  • 10-15 years of experience in data analytics, customer journey design, and marketing technology
  • Strong experience in customer journey design and propositions management
  • Knowledge of Salesforce and campaign vendor tools
  • Consulting and insurance/banking background preferred

What We Offer:

  • Competitive salary and bonus package
  • Opportunity to work with a leading consulting firm
  • Collaborative and dynamic work environment


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