IT Support Specialist
3 weeks ago
Energy Fleet (HK) Limited is seeking a highly skilled IT Officer to join our team.
Key Responsibilities:
- Provide first-line technical support to end-users, including setup and maintenance of user accounts, installation and maintenance of computer software and hardware, and troubleshooting of IT-related problems.
- Support various trading systems and other systems, ensuring seamless operation and minimal downtime.
- Manage the budget planning and implementation of IT projects, ensuring timely completion and within budget.
- Provide network support and assist in monitoring of server and network equipment, ensuring optimal performance and security.
- Collaborate with internal users and external vendors to resolve technical issues and improve IT services.
- Liaise with end-users and IT vendors for purchase orders, ensuring timely delivery and installation of IT equipment.
- Develop and maintain IT system procedures and documentation, ensuring compliance with company policies and industry standards.
- Assist in monitoring software licenses and maintain accurate hardware and software inventory and records.
Requirements:
- Degree in Information Technology or related field.
- Basic knowledge of SFC & HKMA Cyber-security is highly preferred.
- Minimum 3-5 years of relevant experience in IT technical support, preferably in a brokerage firm or investment bank.
- Hands-on experience in Microsoft O365 management, VMware, Fortigate firewall, and NAS storage management.
- Strong organizational and problem-solving skills, with excellent interpersonal and communication skills.
- Good command of written and spoken English and Chinese (including Mandarin).
- A strong team player with a positive attitude, proactive, and can-do mindset.
- Immediate availability is highly preferred.
Please submit your CV (Chinese and English) online, including your current basic salary and expected salary, as well as your visa kind and status if you need a work permit in Hong Kong.
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