Customer Service Representative
3 weeks ago
Citi is a global bank with a rich history of over 200 years. We provide a wide range of financial services and products to our clients, helping them meet their biggest opportunities and challenges.
Job SummaryWe are seeking a highly skilled and experienced Officer, Contact Center Customer Service to join our team in Hong Kong. As a key member of our team, you will be responsible for handling incoming calls and chats, delivering exceptional customer service, and promoting our banking products.
Key Responsibilities- Handle customer inquiries and transactions on banking, investment, and credit card products
- Promote and cross-sell our banking products to customers
- Apply working knowledge of technical and professional principles and concepts
- Exchange information in a concise and logical way, sensitive to audience diversity
- Higher Diploma or above, with 1 year of relevant experience
- Good English, Mandarin, and Cantonese communication skills
- Good understanding of procedures and concepts within the technical/subject area
- Good understanding of how the team integrates with others to accomplish objectives
Citi is a global company with a diverse workforce of over 230,000 people. We offer a range of benefits, including access to learning and development resources, generous paid time off packages, and opportunities to volunteer in the community.
We are an equal opportunity and affirmative action employer, committed to diversity and inclusion. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeCustomer Service RepresentativeAt Prudential, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide day-to-day counter service to customers and distributors, ensuring a high standard of service...
-
Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeCustomer Service RepresentativeAbout Classy Wheeler LimitedClassy Wheeler Limited is a leading e-commerce company specializing in electronic and camera products. We are expanding our global customer service team and seeking a foreign-speaking Customer Service Representative to join our fast-paced team.Job ResponsibilitiesProvide exceptional customer service...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full timeJob Responsibilities:We are seeking a highly skilled and experienced professional to join our team at TÜV SÜD as a Customer Service Representative. As a key member of our customer service team, you will be responsible for:Coordinating and monitoring project activities throughout the project life cycle.Providing formal communication channels to our...
-
Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeAbout CitiCiti is a global bank with a rich history of over 200 years. We provide a wide range of financial services and products to individuals, corporations, governments, and institutions. Our goal is to help our clients achieve their financial goals and navigate the complexities of the global economy.Job SummaryWe are seeking a highly skilled and...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout AIAAIA is a leading insurance company that provides a wide range of insurance products to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for handling customer inquiries and...
-
Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Manulife. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Maersk Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Maersk. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer service operations for our...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a CS Representative at TÜV SÜD. As a key member of our customer service team, you will be responsible for coordinating and managing test plans and prices with customers during contract review, ensuring timely delivery of test reports, certificates, and invoices.Key...
-
Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeCustomer Service Representative OpportunityAbout Our ClientProjob21 Ltd. is seeking a talented individual to join our e-commerce and client services team in Shanghai.Job ResponsibilitiesDeliver exceptional customer service to high-end clients in the Greater Bay AreaProvide timely and high-quality services to all incoming inquiriesResolve customer complaints...
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeCustomer Services Officer **Job Summary** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Officer. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities** * Provide high-quality customer service to...
-
Customer Service Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Customer Contact Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other...
-
Senior Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Senior Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Handle...
-
Senior Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Senior Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Handle...
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Hong Kong and Macau. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and complaints in a timely and...
-
Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Handle customer inquiries and complaints in a...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Company 28 - Manulife (International) Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to agents and customers, handling enquiries and resolving complex cases in a timely and...
-
Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and complaints in a timely and professional manner.Key ResponsibilitiesHandle customer...
-
Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesHandle customer...
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeJob SummaryDBS Bank is seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, engaging with them through phone calls, emails, social media, and chat. Your primary responsibility will be to provide exceptional...
-
Customer Service Representative
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Handle customer inquiries and complaints in a...