Luxury Sales and Customer Experience Specialist

1 week ago


Hong Kong Island, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full time

YOOX NET-A-PORTER GROUP is a leading online luxury fashion retailer.

We are seeking a talented Sales and Customer Care Consultant to join our team. The ideal candidate will have a customer-centric approach and be able to deliver exceptional service in a fast-paced environment.

The key responsibilities of this role include being the first point of contact for customers, addressing enquiries through various channels, and working proactively to resolve customer queries efficiently.

The successful candidate will have strong communication skills, experience in providing exceptional customer service, and a sales-driven approach.

We are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed, and thrive in a collaborative and fast-paced environment, then we encourage you to apply.



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