Luxury Watch Sales Executive

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Collecting Cars Full time
About the Role

We are seeking a Consignment Specialist to join our team in the APAC region. This is an exciting opportunity for someone with sales experience and a passion for luxury watches.

As a Consignment Specialist, you will be responsible for fostering relationships with sellers and collectors locally and internationally, developing long-lasting partnerships, whilst becoming part of a fast-paced, innovative company.

Key Responsibilities:
  • Be a dedicated point of contact through the life of the auction process, coordinating end-to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process.
  • Communicate and build client relationships to foster long term repeat business.
  • Research values of collectable watches, analysing industry trends to make informed decisions on market trends and determine competitive market reserves.
  • Managing the full consignment process with administration tasks including arranging of photography.
  • Continually work to build your network and bring in new business opportunities for the company.
  • Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date.
  • Participate in external events to help build awareness of the brand.
  • Work as part of the wider team, collaborating to support the success of all members
Requirements:
  • Prior experience within a sales based role, successfully delivering against revenue goals.
  • You're proactive and a self starter, able to work independently to source and close sales.
  • Open minded and inquisitive – you're adaptable to what we do and are constantly looking for opportunities for the company to evolve and grow.
  • Adept at negotiating sale terms with customers - you can demonstrate this to us.
  • Commercial yet customer-first mindset – we are proud of our excellent customer service that builds our reputation and our member base from word-of-mouth referrals.
  • Confident telephone manner and ability to achieve high call volumes.
  • The ability to research and absorb information quickly, enabling you to identify suitable watches from multiple high-resolution images.
  • Attention to detail and an investigative approach.
  • Proficiency in a Customer Relationship Management (CRM) system, such as Salesforce.
  • Exposure to or relationships within the Luxury Watch space not mandatory, but highly desirable.
Benefits:
  • 25 days holiday (plus an additional day each year after 2 years tenure).
  • Private medical insurance for you and your family.
  • Company pension contribution.
  • Fast-paced, high energy, global team.
  • Learn negotiation and sales skills to onboard clients and listings.
  • The thrill of the auctions and chasing down deals to get sold.
  • Interacting with high value customers and talking about horology.
  • The opportunity to attend amazing automotive and watch events.

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