Senior FX IT Support Team Lead

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Unity Partners Full time

The role of Senior FX IT Support Team Lead in Hong Kong presents an exciting opportunity to join a leading financial institution specializing in comprehensive investment and banking services globally. With a commitment to innovation, customer service, and creating a dynamic work environment, our client is a hub for professionals seeking challenging roles.

As part of the Global Information Technology department, specifically within the FX IT Support team, you will be integral in supporting trading systems and ensuring seamless operations across regions including Asia, Europe, and the Americas. The team collaborates closely with other IT support teams and the front office to maintain high service standards.

This senior leadership position requires an experienced FX IT Support Lead to oversee frontline support for FX IT trade booking, order booking, and risk systems in Asia. Key responsibilities include:

  • Leading team members to provide high-quality support coverage and prompt issue resolution.
  • Coordinating with global support teams to ensure seamless production support and incident management.
  • Providing business analysis and project delivery management for regional projects.
  • Ensuring proactive system monitoring and adherence to change management procedures.
  • Participating in DRP/BCP exercises and regulatory/compliance tasks.

To succeed in this role, you will need

A minimum of 3 years of hands-on experience in support or projects on trading applications, coupled with the ability to handle multiple requests simultaneously from demanding users.

Proficiency in FX products (Spot, Forwards, Swaps, NDFs, vanilla, and exotic FX options) and strong understanding of PnL and Risk Management concepts, including VaR and sensitivities.

Excellent communication skills, capable of articulating technical concepts to a non-technical audience, along with proficiency in English.

Development experience in C# and/or Java is desirable but not mandatory.

An estimated salary range for this position in Hong Kong is HKD $60,000 - HKD $120,000 per annum, depending on qualifications and experience. If you are passionate about technology and possess a keen eye for detail, we encourage you to explore this career opportunity further.



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