Senior FX IT Support Team Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Unity Partners Full time

**Company Overview**

Our client, Unity Partners, is a leading financial institution that specializes in providing comprehensive investment and banking services globally. They are known for their commitment to innovation, customer service, and creating a dynamic work environment.

 

The Role

We are seeking an experienced FX IT Support Lead to join our team in Hong Kong. As a senior member of the Global Information Technology department, specifically within the FX IT Support team, you will be responsible for:

  • Leading frontline support for FX IT trade booking, order booking, and risk systems in Asia.
  • Managing and assisting team members to provide high-quality support coverage and prompt issue resolution.
  • Coordinating with global support teams to ensure seamless production support and incident management.
  • Providing business analysis and project delivery management for regional projects.
  • Ensuring proactive system monitoring and adherence to change management procedures.
  • Participating in DRP/BCP exercises and regulatory/compliance tasks.

 

Key Requirements

To be successful in this role, you will need:

  • A minimum of 3 years of hands-on experience in support or projects on trading applications.
  • The ability to handle multiple requests simultaneously from demanding users.
  • Proficiency in FX products (Spot, Forwards, Swaps, NDFs, vanilla, and exotic FX options).
  • A strong understanding of PnL and Risk Management concepts, including VaR and sensitivities.
  • Excellent communication skills, capable of articulating technical concepts to a non-technical audience.
  • Development experience in C# and/or Java is desirable but not mandatory.
  • Experience supporting systems running on Windows Server and UNIX environments.
  • Good SQL query skills and understanding of basic Query Optimization.
  • Proficiency in English is required.

 

Estimated Salary: HKD 650,000 - HKD 850,000 per annum



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