Senior FX IT Support Team Manager
2 weeks ago
**Company Overview**
Our client, Unity Partners, is a leading financial institution that specializes in providing comprehensive investment and banking services globally. They are known for their commitment to innovation, customer service, and creating a dynamic work environment.
The Role
We are seeking an experienced FX IT Support Lead to join our team in Hong Kong. As a senior member of the Global Information Technology department, specifically within the FX IT Support team, you will be responsible for:
- Leading frontline support for FX IT trade booking, order booking, and risk systems in Asia.
- Managing and assisting team members to provide high-quality support coverage and prompt issue resolution.
- Coordinating with global support teams to ensure seamless production support and incident management.
- Providing business analysis and project delivery management for regional projects.
- Ensuring proactive system monitoring and adherence to change management procedures.
- Participating in DRP/BCP exercises and regulatory/compliance tasks.
Key Requirements
To be successful in this role, you will need:
- A minimum of 3 years of hands-on experience in support or projects on trading applications.
- The ability to handle multiple requests simultaneously from demanding users.
- Proficiency in FX products (Spot, Forwards, Swaps, NDFs, vanilla, and exotic FX options).
- A strong understanding of PnL and Risk Management concepts, including VaR and sensitivities.
- Excellent communication skills, capable of articulating technical concepts to a non-technical audience.
- Development experience in C# and/or Java is desirable but not mandatory.
- Experience supporting systems running on Windows Server and UNIX environments.
- Good SQL query skills and understanding of basic Query Optimization.
- Proficiency in English is required.
Estimated Salary: HKD 650,000 - HKD 850,000 per annum
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