Digital Transformation Consultant

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Description

Hang Seng Bank Limited is committed to service excellence and attracting high-calibre talent.

Company Overview

We seek to continually enhance our performance for customers and provide best-in-class products and services. Our people are our most important asset, playing a vital role in shaping and leading strategic projects.

Salary

The estimated salary for this position ranges from HKD 50,000 to HKD 80,000 per month, depending on experience and qualifications.

Job Responsibilities
  • Provide internal consultancy services on project/systems implementation, workflow design, and process re-engineering.
  • Investigate operational issues, problems, and new opportunities, providing initial high-level options for solution design.
  • Build end-to-end business models and process maps of products and services with varying levels of complexity.
  • Prioritize product backlogs by providing insights based on business knowledge and analysis.
  • Support project teams in defining clear criteria for acceptable final solutions.
  • Foster a high-engagement team to deliver good quality outputs exceeding user expectations.
Requirements
  • University graduate in related disciplines or other relevant qualifications.
  • Minimum of 5 years' relevant experience in project management/business analysis capability.
  • Knowledge in retail banking business preferred.
  • Familiarity with different ranges of business analytical tools.
  • Agile knowledge and scrum master experience an advantage.
  • Proficiency in both spoken and written English and Chinese.
  • Able to adopt a growth mindset and proactively identify change opportunities.
  • Great sense of ownership and servicing mindset.
Benefits

We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.



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