Business Control Specialist
4 weeks ago
Business Function
DBS Bank is a leading financial institution in Asia, and our Consumer Banking Group is dedicated to helping our customers achieve their financial goals. As a Business Control Specialist, you will play a critical role in ensuring the integrity of our financial systems and processes.
Responsibilities
- Conduct thorough investigations into control model alerts, including data protection and conduct issues.
- Review complaints handled by the complaint handling team, including those referred by regulators.
- Analyze data to identify trends and areas for improvement, and design initiatives to enhance the robustness of our control models.
- Prepare management reports on control model performance and investigation results, and present findings to senior management.
- Liaise with audit and compliance teams as needed to ensure seamless collaboration.
Requirements
- University degree in a relevant field, such as economics or finance.
- Minimum 5 years of experience in the finance industry, with a focus on quality control or investigation work.
- Strong analytical and presentation skills, with the ability to communicate complex ideas to non-technical stakeholders.
- Fluency in English and Cantonese, with excellent interpersonal and communication skills.
We Offer
A competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive environment.
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