Global Account Servicing Manager

4 days ago


Hong Kong Island, Hong Kong SAR China Aon Hewitt Full time

A career at Aon Hewitt means being part of a collaborative team working towards common goals while striving for excellence in solutions provided to clients.

Job Description

We are seeking an experienced professional to fill the role of Global Account Servicing Manager. The successful candidate will have a proven track record in account servicing, particularly for global accounts and network management.

Key Responsibilities:

  • Client management activities, including day-to-day program management, consultative service, and relationship building.
  • Coordinate with various Business Units for all client management functions.
  • Develop and maintain effective working relationships with different teams in Aon to deliver Aon United solutions to clients.
  • Manage the preparation of documents required for account servicing, including program design, invoices, premium payment tracking, particular slips, cover notes, closing instructions, renewal reports, and insurance manuals.
  • Oversee portfolio profitability accountability and client budget management.
  • Ensure compliance with Aon systems and protocols.

Required Skills and Qualifications

The ideal candidate will possess:

  1. Proven experience in account servicing, primarily for global accounts and network management.
  2. Strong team leadership skills, with a track record of managing small to mid-size teams with global coordination background.
  3. In-depth knowledge of local markets, including insurers, tax, regulatory, unique coverage/issues.
  4. Sound General Insurance experience (including Property & Casualty, Public and Products liability, Motor, Employee Compensation).
  5. Certification in ANZII, ACII or across General Insurance.
  6. Bachelor's degree or higher in business or related disciplines.

Benefits

Aon Hewitt provides a supportive work environment, offering a comprehensive benefits package, diverse workforce opportunities, and a continuous learning culture.



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