Claims Administrative Assistant
1 month ago
We are seeking a diligent and organized Contract Claims Administrative Support staff to join our team on a contract basis until 30 June 2025.
Key Responsibilities:- Create and manage claim batches to ensure all claims are processed efficiently and within designated timelines.
- Prepare and distribute cheques and official letters to hospitals and clinics as part of the claims settlement process.
- Send out necessary documents to relevant parties and ensure that all paperwork is completed and filed accurately.
- Follow up with hospitals and clinics to obtain the status of medical reports and update the system accordingly.
- Communicate with agents to provide status updates on medical reports and ensure they are informed of any delays or issues.
- Assist with other administrative tasks within the claims department as needed to support smooth operations.
- A high school diploma or equivalent is required; additional qualifications in office administration or a related field are a plus.
- Previous experience in an administrative role, preferably within an insurance or healthcare setting, is advantageous.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle confidential and sensitive information with discretion.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Attention to detail and a high level of accuracy in handling documentation.
- Ability to work independently and follow up on tasks proactively.
- Familiarity with office equipment and basic administrative procedures.
- Basic understanding of medical terminology and claims processes is an advantage.
We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process.
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