Claims Assistant

4 weeks ago

Mong Kok, Yau Tsim Mong, Hong Kong SAR China Allied World Assurance Company Holdings, Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Claims Assistant to join our team. As a Claims Assistant, you will play a critical role in assisting in handling enquiries, data entry, and administrative tasks.

Key Responsibilities
  • Assist in system data entry, including claim registration, payments, and reserve adjustments.
  • Handle claims enquiries and communicate with customers, intermediaries, and external service providers as necessary.
  • Set up and manage filing and administrative systems to ensure accurate and secure record-keeping.
  • Prepare and process claim files and documents for onward handling by Claims handlers.
  • Meet service turnaround time and claims service KPI targets.
Requirements
  • 1-2 years of hotline handling or administration work experience is preferred.
  • Strong computer skills, especially in Windows-based applications.
  • Excellent written and verbal communication skills.
  • Organized and detail-oriented.
  • Prior insurance experience is preferred, but not required.
What We Offer
  • Instant membership in the Allied World Family, a global network of colleagues who will support your career journey.
  • A manager who will help you build your career through a structured coaching program.
  • Access to a full suite of learning and development tools and resources.
About Allied World

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents, and trading partners with thoughtful service and meaningful coverages since 2001.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are proud to be a part of the Fairfax Financial Holdings Limited network.

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