Customer Service Representative

3 days ago


sheung wan, Hong Kong SAR China JPC TEXSON LTD Full time
Job Overview
We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at JPC TEXSON LTD. This role is ideal for individuals with excellent communication and problem-solving skills who can effectively manage customer inquiries, bookings, and pricing quotations.

About the Company
JPC TEXSON LTD is a reputable shipping company with over 40 years of history. We provide comprehensive logistics services, including container feeder, forwarder, and logistics support. Our team is dedicated to delivering exceptional service to our customers, and we are looking for like-minded individuals to join us.

Key Responsibilities
  • Handle customer inquiries, bookings, and pricing quotations in a timely and efficient manner
  • Build and maintain strong relationships with existing customers and potential new customers
  • Coordinate with clients and factory to ensure smooth order fulfillment
  • Provide internal support to the sales team

Requirements
  • Degree/Higher Diploma in Logistics Management & Transportation or equivalent background
  • 1-2 years of related experience in customer service/sales support/operations in a shipping company
  • Proficient in written and spoken English; Chinese and Mandarin preferred
  • Good computer knowledge in MS Office
  • Strong communicator and presenter, self-motivated, team player, outgoing, and aggressive

Benefits
  • Mon to Fri 9am-6pm; 5 days work
  • Annual leave: 12 days
  • Birthday leave
  • Medical insurance
  • Work-life balance


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