Digital Transformation Business Analyst

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China ECMS (Asia) Full time
About the Role

We are seeking a highly motivated Business Analyst to join our dynamic team at ECMS (Asia) on a 1-year contract. As a Business Analyst, you will play a key role in analyzing and improving our digital processes, enhancing customer experience, and driving digital transformation initiatives across the organization.

Key Responsibilities
  • Collaborate with stakeholders to clarify business requirements and create requirement documents or user stories
  • Conduct detailed analysis of digital business processes and workflows to identify areas for improvement
  • Work with stakeholders to gather requirements, define project scope, prioritize backlogs, and develop business cases for digital initiatives
  • Collaborate with UX/UI designers, IT teams, and business owners to ensure seamless integration of new business processes with existing systems to enhance effectiveness and efficiency
Requirements
  • 1-3 years of experience as a business analyst in digital transformation projects (Must have insurance project/industry experience)
  • Good understanding of insurance streams (Policy, Claims, etc)
  • Strong interpersonal skills and a drive to learn, with the ability to work independently and as part of a team
  • Excellent communication skills in English and Cantonese
  • Available immediately or with short notice would be beneficial
  • University degree graduate

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