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Account Service Lead
2 months ago
Classy Wheeler Limited is seeking a highly skilled and experienced IT Service Lead to join our team. As a key member of our Regional IT Services and Solutions team, you will be responsible for originating technology services and implementation opportunities for dedicated key accounts.
Key Responsibilities- Originate Technology Services and Implementation Opportunities
You will be responsible for identifying and developing new business opportunities in the transportation industry, leveraging your expertise in communications engineering and technology solutions.
Support Client Service LeadYou will work closely with our Client Service Lead to originate, shape, and drive winning strategic deals, ensuring that our clients receive the best possible solutions to meet their business needs.
Develop and Execute Client Engagement PlansYou will develop and maintain strong working relationships with internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to our clients.
Provide Technical and Domain ExpertiseYou will provide sound technical and domain expertise to support pre-sales and solutioning activities, ensuring that our clients receive the best possible solutions to meet their business needs.
Develop and Maintain Strong Working RelationshipsYou will develop and maintain strong working relationships with internal and external stakeholders, including our Line of Business and Client Service Unit teams, to ensure efficient and timely delivery of business propositions and solutions to our clients.
Requirements- Degree in Electrical/Electronic Engineering/Computer Science or Related Discipline
You must have a degree in Electrical/Electronic Engineering, Computer Science, or a related discipline.
Minimum 6 Years of Post-Qualification IT ExperienceYou must have a minimum of 6 years of post-qualification IT experience, including at least 8 years of experience in communications engineering, especially in the transportation industry.
Passionate about New TechnologiesYou must be passionate about new technologies in Robotics, IoT, Chatbot, AI, Cloud, and digital transformation consulting.
Experience in Preparing Technical/Architect BlueprintsExperience in preparing technical/architect blueprints is preferable.
Business Development ExperienceBusiness development experience will be an advantage.
Self-Motivated and Result-OrientedYou must be self-motivated, result-oriented, and able to generate new business opportunities from the ground level.
Ability to Communicate EffectivelyYou must be able to communicate effectively with all levels of users and team members.
Initiative, Customer-Focused, IndependentYou must have initiative, be customer-focused, independent, and able to work under pressure.
Presentable with Strong Client-Facing ExperienceYou must be presentable with strong client-facing experience and good spoken and written English is a MUST.
