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Claims Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

About the Role

We are seeking a highly skilled and experienced Claims Manager to join our team at Company 28 - Manulife (International) Limited. As a Claims Manager, you will be responsible for leading a team of claims professionals and overseeing the entire claims process from initial intake to final resolution.

Key Responsibilities

  • Lead a team of claims professionals to ensure timely and efficient resolution of claims
  • Develop and implement process improvements to enhance the claims experience for customers
  • Collaborate with cross-functional teams to identify and address claims-related issues
  • Monitor and analyze claims data to identify trends and areas for improvement
  • Develop and maintain relationships with key stakeholders, including customers, agents, and vendors
  • Stay up-to-date with industry developments and regulatory requirements to ensure compliance

Requirements

  • 5+ years of experience in claims management or a related field
  • Proven track record of leading high-performing teams and driving process improvements
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions
  • Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us

Company 28 - Manulife (International) Limited is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. We are committed to making a positive impact in the communities we serve and to being a responsible and sustainable business.