Contact Centre Team Lead Specialist

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

This position requires overseeing the daily operations of the contact centre, ensuring that customer service standards are met and exceeded. This role involves managing a team of customer service representatives, developing strategies to improve customer satisfaction, and collaborating with other departments to enhance service delivery. Main...

About Us:Hong Kong Exchanges and Clearing Limited (HKEX) is the leading exchange in Asia, connecting companies, investors, and markets. As a purpose-driven company, our goal is to promote sustainable development of our business and markets for long-term prosperity.Job Overview:The Data Centre Operations Specialist plays a critical role in ensuring the safe,...

Job Description: As a Data Centre Operations Specialist at Automated Systems (H.K.) Limited, you will play a critical role in ensuring the smooth operation of our data centres. This includes managing and maintaining our IT infrastructure, providing technical support to end-users, and collaborating with our technical teams to deliver high-quality services.Key...

About the RoleWe are seeking a highly experienced Senior Project Manager to lead our global data centre construction projects. As a key member of our team, you will be responsible for ensuring that all projects are delivered on time, within budget and to the highest quality standards.Key ResponsibilitiesDevelop technical requirements for data centres and...

To cope with the expansion and development of a leading English language learning services provider, we are eager to invite high calibre to join our Activity CentreJob DutiesResponsible for daily operation and administration of the Centre, and support Membership servicesDeliver excellent and all-rounded customer services (such as recommending & matching...

To cope with the expansion and development of a leading English language learning services provider, we are eager to invite high calibre to join our Activity CentreJob Duties Responsible for daily operation and administration of the Centre, and support Membership services Deliver excellent and all-rounded customer services (such as recommending & matching...

Job DescriptionThe Executive Centre is seeking an experienced Business Development Associate – Virtual Office & Coworking to join our team.As a Business Development Associate, you will be responsible for developing and executing a sales strategy to achieve business development goals and objectives.Your key responsibilities will include:Developing and...

Job DescriptionAs a Banking Manager at Bank of China (Hong Kong) Limited, you will play a pivotal role in championing one-stop personal banking services at the Contact Centre.You will be responsible for delivering quality services to customers through inbound and outbound calls, seizing opportunities to cross-sell appropriately, and serving as the primary...

The Centre for Oncology and Immunology is a rapidly growing research institution with a focus on innovative therapies in cancer treatment. We are currently seeking an experienced IT professional to join our team as Senior Network Specialist.The successful candidate will be responsible for designing and implementing the Centre's network infrastructure,...

Job DescriptionWe are seeking a highly skilled Data Centre Operations Manager to join our team at Cyberport Hong Kong. As a key member of our IT department, you will be responsible for the day-to-day management and operation of our data centre facilities.Key Responsibilities:Formulate strategy and roadmap to build, deliver and maintain best-in-class data...

Job OverviewWe are seeking a highly experienced Data Centre Facility Management Manager to join our team at Cyberport Hong Kong. This role is responsible for managing and overseeing all aspects of data centre facility operations, ensuring reliable and secure operations of data centre infrastructure, hosting AI supercomputing systems.Key...

About the RoleWe are seeking a skilled and dedicated Biomedical Instrumentation Specialist to join our team at the Advanced Biomedical Instrumentation Centre.This role will involve driving research activities towards defined goals and objectives, processing data analysis and management, drafting reports and presentations, liaising with project collaborators...

Company OverviewAdvanced Biomedical Instrumentation Centre Limited (ABIC) is a collaborative effort coordinated by the University of Hong Kong undertaking R&D projects at the Hong Kong Science Park. Our aim is to develop new and disruptive biomedical instrumentation that will meet the growing needs in medicine and contribute sustainably to human health.The...

Job DescriptionCyberport Hong Kong is a leading technology park in Hong Kong, and we are seeking a highly experienced professional to join our team as a Cyberport Data Centre Leader. The successful candidate will be responsible for leading our data centre operations, ensuring the smooth delivery of services to our users, and driving innovation in data centre...

Job OverviewCyberport Hong Kong seeks an experienced professional to lead our data centre operations. As a key member of our team, you will be responsible for formulating and implementing strategies to build, deliver, and maintain a world-class data centre environment that supports high-performance computing systems.Key ResponsibilitiesDevelop and implement...

About the RoleWe are seeking a Medical Technology Development Specialist to join our team at Advanced Biomedical Instrumentation Centre. The successful candidate will be responsible for identifying technology development opportunities, collaborating with industry partners, and developing products and services that meet user needs with technological...

About UsThe Shangri-La Group is a leading luxury hotel operator with a strong presence in Hong Kong. Our commitment to colleague engagement drives our success.Job SummaryWe are seeking an experienced Credit and Accounts Receivable Manager to oversee our finance shared service centre at Kowloon Shangri-La.Key ResponsibilitiesSupervise a team of Accounts...

Credit Monitoring ExpertiseAs a Credit Monitoring Team Lead at DBS Bank, you will be responsible for implementing robust credit monitoring procedures and controls to identify, assess, and address credit-related issues proactively. You will lead a team of credit analysts and monitoring specialists, providing guidance and mentorship to ensure they perform...

Cancer Biology Specialists are sought by the Centre for Oncology and Immunology to join their team of researchers.The role involves co-ordinating research projects, developing research methods, processing clinical and investigative data, performing statistical analysis, and working independently on statistical modelling, algorithm development, and...